Sales Coordinator
The Waymark, Tapestry Collection by Hilton
Chattanooga, TN

The Waymark, Tapestry Collection by Hilton

736 Broad Street

Chattanooga, TN 37402

Telephone (423) 874-7866

Website www.waymarkhotel.com

Managed by Concord Hospitality Enterprises

LinkedIn linkedin.com/Concord Hospitality - The Waymark Hotel

Hotel with 148 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales!

Responsibilities:

  • Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
  • Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
  • Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams.
  • Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details.
  • Learn and utilize digital sales systems (Delphi, CI/TY, PMS) and understand hotel sales strategies to achieve team goals.
  • Participate in meetings, conference calls, reporting, and training sessions as required.
  • Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
  • Take ownership of career development by pursuing training and growth opportunities.

    Qualifications:

  • Prior hospitality or sales support experience preferred.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency with digital sales systems or willingness to learn.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Team-oriented mindset with a proactive and professional approach.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Our culture is built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN—which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our “Associate First” policy is a way of life.

    We recognize our associates for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    The Waymark, Tapestry Collection by Hilton

    Hotel with 148 Rooms

    Discover The Waymark — Chattanooga’s Newest Downtown Destination

    Where modern design meets historic roots, The Waymark brings a fresh, social energy to the heart of Chattanooga. Designed for explorers, creators, and everyone in between, our hotel is your gateway to the city’s adventurous spirit.

    Dine & Drink with a View

    Iris Rooftop elevates the downtown experience with skyline views, fire pits, live music, and craft cocktails — all from Chattanooga’s highest rooftop.

    Descend Into the Vault

    Hidden beneath the hotel, The Vault transforms a former bank vault into an intimate speakeasy offering moody ambiance, curated drinks, and a one‑of‑a‑kind subterranean vibe.

    Rest, Reset, Repeat

    Our rooms blend comfort, style, and a sense of place — the perfect retreat after a day of exploring or a night on the town.

    Your Hub for Connection

    From gatherings to spontaneous meetups, The Waymark is where community thrives and stories unfold.

    Explore the Scene

    With Chattanooga’s top attractions just steps away, your next adventure begins the moment you arrive.