Catering Manager

The Waymark, Tapestry Collection by Hilton
Chattanooga, TN

Description

The Catering Sales Manager is responsible for driving catering and event revenue through proactive sales, creative event design, and exceptional service. This role develops new business, maintains existing social accounts, and services all group and catering events for the hotel from initial inquiry through post-event follow-up.

The Catering Sales Manager serves as the primary contact for assigned groups and events, preparing resumes, BEOs, and all event documentation while coordinating closely with internal departments to ensure seamless execution. This position plays a key role in maximizing revenue through upselling, enhancements, and thoughtful event planning, while delivering a high-level guest experience reflective of The Waymark brand.

Position Wages: $24 hourly

Key Responsibilities Include:

• Solicit, negotiate, and close group and catering business.
• Service all group events for the hotel, including resumes, BEOs, and detailed event information.
• Act as the primary contact throughout pre-event, event, and post-event phases.
• Coordinate event logistics with hotel departments to ensure smooth execution.
• Maximize revenue through upselling and creative event enhancements.
• Meet or exceed monthly and quarterly group and catering revenue goals.
• Participate in site inspections and support the overall sales process.

What are we looking for?

• Minimum of one (1) year of catering sales management or restaurant dining sales experience required
• Experience with Delphi FDC preferred
• Previous catering sales experience within the hotel industry strongly preferred

Benefits of working for Concord Hospitality:

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.