Assistant General Manager
The Waymark, Tapestry Collection by Hilton
Chattanooga, TN

The Waymark, Tapestry Collection by Hilton

736 Broad Street

Chattanooga, TN 37402

Telephone (423) 874-7866

Website www.waymarkhotel.com

Managed by Concord Hospitality Enterprises

LinkedIn linkedin.com/Concord Hospitality - The Waymark Hotel

Hotel with 148 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

Join the OPENING TEAM of The Waymark Chattanooga, a brand new Hilton Tapestry Collection hotel! We are now hiring an Assistant General Manager! This dynamic position will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

Responsibilities:

  • Ensures that all brand standards are being maintained in each area of the property
  • Oversees the operation of all hotel property departments
  • Maintains current licenses and permits as prescribed by local, state, and federal agencies
  • Provides a safe working environment in compliance with OSHA/MSDS
  • Ensures compliance with all corporate accounting procedures
  • Covers front desk shifts as needed
  • Ensures each department has accurate and complete inventory and all supplies are maintained
  • Assists and approves department managers’ scheduling against guest and hours/occupied room goals
  • Assists team supervisors and managers with constructive coaching and counseling
  • Ensures top tier guest satisfaction scores and formulate strategies for improvement when needed
  • Provides excellent customer service by being readily available/approachable for all guests
  • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

    Qualifications:

  • Minimum 3–5 years of hospitality management experience, preferably in a hotel environment
  • Strong leadership and team development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Proven track record in guest satisfaction and employee engagement
  • Knowledge of hotel operations, budgets, and financial reporting
  • Ability to work flexible hours, including nights, weekends, and holidays

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Comprehensive benefit package including medical, dental, and vision plans
  • Life insurance and short/long-term disability options
  • 401K options and tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training, development, and career advancement opportunities
  • Performance-based bonus eligibility

    Why Concord?

    We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

    Inspire greatness in your team

    Encourage and support team members to reach their full potential

    Create a work environment that is a Great Place to Work for ALL

    Lead with integrity, transparency, respect, and professionalism

    Care for your team, and their families

    We are Concord!

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Salary Range: $77,093-$96,366.40

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    The Waymark, Tapestry Collection by Hilton

    Hotel with 148 Rooms

    Discover The Waymark — Chattanooga’s Newest Downtown Destination

    Where modern design meets historic roots, The Waymark brings a fresh, social energy to the heart of Chattanooga. Designed for explorers, creators, and everyone in between, our hotel is your gateway to the city’s adventurous spirit.

    Dine & Drink with a View

    Iris Rooftop elevates the downtown experience with skyline views, fire pits, live music, and craft cocktails — all from Chattanooga’s highest rooftop.

    Descend Into the Vault

    Hidden beneath the hotel, The Vault transforms a former bank vault into an intimate speakeasy offering moody ambiance, curated drinks, and a one‑of‑a‑kind subterranean vibe.

    Rest, Reset, Repeat

    Our rooms blend comfort, style, and a sense of place — the perfect retreat after a day of exploring or a night on the town.

    Your Hub for Connection

    From gatherings to spontaneous meetups, The Waymark is where community thrives and stories unfold.

    Explore the Scene

    With Chattanooga’s top attractions just steps away, your next adventure begins the moment you arrive.