Ice Skate Rink Supervisor
The Ben, Autograph Collection
West Palm Beach, FL

Seasonal Part-Time

Description

Job Title: Ice Skate Rink Supervisor (Seasonal - Part Time)) – Winter Wonderland Experience

Location: The Ben, West Palm Beach, Autograph Collection

Position Type: Seasonal (November to January)

Position Overview:

The Ice Skate Rink Supervisor will oversee the day-to-day operations of the seasonal Winter Wonderland ice skating rink. This role ensures a safe, enjoyable, and memorable experience for guests while leading a team of rink attendants. The supervisor will manage staff schedules, enforce safety protocols, coordinate rental and skating activities, and maintain the quality and presentation of the rink area. This position is ideal for a proactive, guest-focused leader who thrives in a fast-paced, festive environment.

Key Responsibilities:

  • Supervise and coordinate all rink operations, ensuring a safe and welcoming environment for guests.

  • Lead, train, and manage a team of seasonal rink attendants.

  • Monitor guest activity on the ice, enforce safety rules, and provide assistance as needed.

  • Manage skate rentals, inventory, and returns efficiently.

  • Maintain cleanliness, organization, and overall presentation of the rink and surrounding areas.

  • Assist with setup and teardown of the rink and related Winter Wonderland attractions.

  • Handle guest inquiries, concerns, and feedback with professionalism and a positive attitude.

  • Collaborate with other Winter Wonderland and hotel teams to ensure seamless guest experiences.

Qualifications:

  • Previous experience in guest service, recreation, or event supervision preferred.

  • Strong leadership, communication, and problem-solving skills.

  • Ability to work in a fast-paced, seasonal environment with a focus on safety.

  • Must be available to work evenings, weekends, and holidays during the Winter Wonderland season.

  • CPR/first aid certification is a plus.

Physical Requirements:

  • Ability to stand for extended periods and move quickly across the rink area.

  • Capable of lifting and carrying equipment up to 25 lbs.

Why Join Us:

This seasonal role provides a unique opportunity to be part of The Ben’s festive Winter Wonderland experience. You’ll lead a fun, dynamic team while helping create magical memories for guests of all ages.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Ben, Autograph Collection

Hotel with 208 Rooms

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.