Maintenance Technician - The Ben West Palm, Autograph Collection Hotels

The Ben, Autograph Collection
West Palm Beach, FL

Description

Job Title: Maintenance Technician – Full Time

Location: The Ben, West Palm Beach, Autograph Collection

Position Type: Full-Time

About The Ben Hotel

At The Ben, West Palm Beach, every corner tells a story. Part of Marriott’s Autograph Collection, our hotel is inspired by the legendary Byrd “Birdie” Dewey and her famed Ben Trovato Estate—a place where elegance, creativity, and individuality converged. Today, The Ben carries that spirit forward, blending sophisticated design with a warm, story-rich atmosphere that makes every guest feel both enchanted and at home.

Perched on the waterfront, The Ben offers sweeping views of the marina and the Intracoastal Waterway, where the rhythm of the tides meets the city’s vibrant energy. Guests can savor bold flavors at Proper Grit, our signature whisky and supper club–inspired restaurant, or ascend to Spruzzo, downtown’s only water-facing rooftop lounge, where Mediterranean tapas, handcrafted cocktails, and breathtaking sunsets create moments that linger long after the evening ends.

By day, our rooftop heated saltwater pool and cabanas invite relaxation under the Florida sun. By night, the hotel transforms into a serene haven, where every detail—from personalized service to artful décor—reflects a commitment to excellence. With versatile meeting spaces, curated experiences, and a team devoted to anticipating guest needs, The Ben transforms ordinary stays into unforgettable stories.

Here, every experience fulfills our promise: “Exactly Like Nothing Else.”

Discover more at www.thebenwestpalm.com .

Position Overview

As a Maintenance Technician at The Ben, you are a guardian of our property’s elegance and functionality. Your expertise ensures that every guest experiences seamless comfort, from the polished lobbies to the rooftop pool, Proper Grit, and Spruzzo lounge. This role blends technical skill with a passion for excellence, precision, and attention to detail. You are essential in maintaining the hotel’s luxury standards, responding quickly to needs, and creating an environment where every space tells a flawless story.

What You’ll Do

• Perform routine maintenance, inspections, and repairs on electrical, plumbing, HVAC, and mechanical systems.
• Respond promptly to guest requests and maintenance issues, ensuring minimal disruption and maximum satisfaction.
• Support the upkeep of all hotel areas, including guest rooms, public spaces, pool, rooftop lounge, and back-of-house operations.
• Document maintenance activities and report any property concerns to management.
• Collaborate with team members and other departments to maintain high standards of safety, functionality, and aesthetics.
• Assist with preventive maintenance programs to keep equipment and facilities operating efficiently.

Who You Are

• Skilled in general maintenance, including plumbing, electrical, HVAC, carpentry, and painting.
• Detail-oriented, proactive, and solution-focused.
• Comfortable working in a fast-paced, guest-centered environment.
• Able to work flexible hours, including evenings, weekends, and holidays.
• Passionate about maintaining a luxurious, safe, and seamless guest experience.

Why You’ll Love Working With Us

As a full-time associate at The Ben, you’ll enjoy:

• Competitive pay
• Comprehensive medical, dental, and vision insurance
• Life and disability coverage
• 401(k) with company match
• Tuition assistance
• Travel and hotel discounts (Marriott & Concord properties)
• Career development and advancement opportunities

Our Culture:

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. Our Associate First philosophy ensures you are valued, supported, and inspired to grow. At The Ben, hospitality is heartfelt, standards are high, and every team member is part of a story worth telling.

“We Are The Ben!”

Qualifications

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.