Restaurant Server - Proper Grit

The Ben, Autograph Collection
West Palm Beach, FL

Description

Job Title: Restaurant ServerLocation: The Ben, West Palm Beach, Autograph Collection

Position Type:

About The Ben Hotel

The Ben, West Palm Beach, is part of Marriott’s Autograph Collection—a curated group of independent hotels known for their unique character and exceptional guest experiences. Inspired by the legendary story of Byrd “Birdie” Dewey and her famed Ben Trovato Estate, The Ben blends stylish sophistication with a welcoming, story-rich atmosphere. Located on the West Palm Beach waterfront with sweeping marina views, our property offers luxury accommodations, Proper Grit, our signature whisky and supper club–inspired restaurant, vibrant poolside food & beverage service, and is well known for Spruzzo Rooftop Restaurant & Bar, downtown’s only water-facing rooftop lounge featuring creative Mediterranean tapas and small bites, a full bar, and stunning views of Palm Harbor Marina, the Intracoastal Waterway, and Palm Beach Island. Guests can also enjoy the hotel’s rooftop heated saltwater pool and cabanas. We feature versatile meeting spaces and personalized service that celebrates the spirit of hospitality. At The Ben, we live by our signature tagline: “Exactly Like Nothing Else.” Every associate plays a part in delivering unforgettable, one-of-a-kind experiences for our guests and team members alike. Learn more at www.thebenwestpalm.com.

Position Overview

Proper Grit, located on the ground floor of The Ben, is our signature whisky and supper club–inspired restaurant where classic American cuisine is reimagined with a modern twist. Using fresh, locally-sourced ingredients, we create memorable dining experiences for breakfast, lunch, and dinner. As a Restaurant Server, you are the ambassador of the Proper Grit experience, delivering polished, personalized service that anticipates guest needs. You guide guests through menus, recommend food and whisky pairings, and ensure each plate and beverage is presented flawlessly. By combining attentiveness, expertise, and hospitality, you elevate every dining moment, creating seamless, memorable experiences that reflect Proper Grit’s commitment to quality, creativity, and sophistication.

Responsibilities

• Deliver exceptional service to all guests with professionalism, warmth, and attention to detail.
• Guide guests through the menu and whisky offerings, providing expert pairing recommendations.
• Present food and beverages with precision, ensuring quality and presentation meet Proper Grit’s luxury standards.
• Anticipate and respond promptly to guest needs, providing recommendations and assistance as appropriate.
• Collaborate with kitchen staff, busers, and other servers to ensure smooth operations and timely service.
• Maintain cleanliness and organization of tables, service stations, and dining areas.
• Handle guest concerns or special requests with discretion and courtesy.
• Monitor inventory and assist with restocking to maintain service readiness.
• Uphold all food and beverage regulations and safety standards.

Qualifications

• Previous restaurant or bar service experience preferred but not required.
• Strong attention to detail and commitment to luxury-level service.
• Ability to multitask and thrive in a fast-paced environment.
• Positive attitude and passion for creating memorable guest experiences.
• Must be able to stand and walk for extended periods and lift up to 25 lbs.

Why Join The Ben Hotel & Concord Hospitality?

At Concord Hospitality, we put our Associates First. As part of our team at The Ben Hotel, you’ll enjoy competitive wages, medical, dental, vision, life, and disability insurance, 401(k) with company match, tuition assistance, discounted hotel stays, and extensive training and career development opportunities. We’re proud of our culture built on our Five Cornerstones: Quality, Integrity, Community, Profitability, and FUN—and we want you to be part of it.

“We Are The Ben!”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.