Loss Prevention Guard
The Ben, Autograph Collection
West Palm Beach, FL
West Palm Beach, FL
The Ben, Autograph Collection
251 North Narcissus Avenue
West Palm Beach, FL 33401
Telephone (561) 655-4001
Website www.marriott.com
Managed by Concord Hospitality Enterprises
Current Job Openings
- Banquet Captain - Hotel
- Pool Concierge
- Banquet Server - Hotel
- Banquet Bartender - Hotel
- Executive Sous Chef
- Food & Beverage Manager - The Ben Hotel, Autograph Collection
- Restaurant Server - Proper Grit
- Loss Prevention Guard
- Restaurant Attendant / Busser - Spruzzo
- Dishwasher
- Laundry Attendant
- Lead Cook - Proper Grit
Description
Job Title: Loss Prevention GuardLocation: The Ben, West Palm Beach, Autograph Collection Position Type:
About The Ben Hotel
The Ben, West Palm Beach, is part of Marriott’s Autograph Collection—a curated group of independent hotels known for their unique character and exceptional guest experiences. Inspired by the legendary story of Byrd “Birdie” Dewey and her famed Ben Trovato Estate, The Ben blends stylish sophistication with a welcoming, story-rich atmosphere. Located on the West Palm Beach waterfront with sweeping marina views, our property offers luxury accommodations, Proper Grit, our signature whisky and supper club–inspired restaurant, vibrant poolside food & beverage service, and is well known for Spruzzo Rooftop Restaurant & Bar, downtown’s only water-facing rooftop lounge featuring creative Mediterranean tapas, small bites, a full bar, and stunning views of Palm Harbor Marina, the Intracoastal Waterway, and Palm Beach Island. Guests can also enjoy the hotel’s rooftop heated saltwater pool and cabanas. We feature versatile meeting spaces and personalized service that celebrates the spirit of hospitality. At The Ben, we live by our signature tagline: “Exactly Like Nothing Else.” Every associate plays a part in delivering unforgettable, one-of-a-kind experiences for our guests and team members alike. Learn more at www.thebenwestpalm.com.
Position Overview
At The Ben, luxury is defined not only by our surroundings but by the peace of mind we provide our guests. As a Loss Prevention Guard, you are the vigilant protector behind every serene moment, ensuring that each guest, associate, and asset is safe and secure. From patrolling the waterfront grounds to discreetly monitoring entrances, your presence is calm yet commanding. You anticipate potential issues before they arise, respond decisively in emergencies, and collaborate seamlessly with team members to maintain an environment of trust and elegance. Every observation, every action, and every decision contributes to a sense of safety that allows our guests to relax, unwind, and fully immerse themselves in the unique story of The Ben.
Responsibilities
- Monitor and secure entrances, exits, and sensitive areas throughout the property.
- Conduct regular patrols of the hotel, parking areas, and surrounding grounds to ensure safety and prevent unauthorized activity.
- Observe and report any suspicious behavior or incidents to management promptly.
- Respond quickly and professionally to emergencies, including medical, fire, or security situations.
- Maintain logs and detailed reports of daily activities, incidents, and observations.
- Collaborate with local law enforcement and emergency services as needed.
- Enforce hotel policies and procedures to ensure a safe environment for guests, associates, and property.
- Provide discreet, professional assistance to guests while maintaining a visible presence that promotes security.
- Support special events, banquet functions, and F&B operations with security oversight as needed.
Qualifications
- Previous security, law enforcement, or hospitality experience preferred.
- Knowledge of safety, emergency response, and loss prevention procedures.
- Strong observational and problem-solving skills.
- Professional demeanor and excellent interpersonal skills.
- Ability to remain calm under pressure and handle emergencies with discretion.
- Must be able to stand, walk, or patrol for extended periods and lift up to 50 lbs.
- Flexibility to work nights, weekends, and holidays as required.
Why Join The Ben Hotel & Concord Hospitality?
At Concord Hospitality, we put our Associates First. As part of our team at The Ben Hotel, you’ll enjoy competitive wages, medical, dental, vision, life, and disability insurance, 401(k) with company match, tuition assistance, discounted hotel stays, and extensive training and career development opportunities. We’re proud of our culture built on our Five Cornerstones: Quality, Integrity, Community, Profitability, and FUN—and we want you to be part of it.
“We Are The Ben!”
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Ben, Autograph Collection
Hotel with 208 Rooms
Our Hotel
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.