Hilton Jacksonville Mayo Clinic

4745 Transformation Way

Jacksonville, FL 32224

Managed by Concord Hospitality Enterprises

Hotel with 252 Rooms

Managed By Concord Hospitality Enterprises

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Description

We are hiring a Banquet Manager

We are seeking individuals with a passion for serving others! Our hotel events offer excellent exposure for receptions, meetings, trainings, and reunions, creating opportunities for word-of-mouth referrals. To ensure success, we need a dedicated team focused on quality, service, and timeliness, where everyone works together to deliver exceptional experiences.

Responsibilities:

Provide exceptional guest service to all customers.

Leads the team with motivation and direction and assures that all standards of quality are in place.

Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.

Participate in good communication with guests with questions regarding the menu.

Deliver food and beverages from staging areas to guests as needed to assist the team

Assist other servers during peak periods in delivering food and guest requests.

Can train others on serving plated, and reception style meal services (training provided)

Anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service.

Respond promptly and courteously to any requests.

Oversee Setup, execution, and clean-up for an event.

Performs side work to prepare for upcoming events.

Assures all service areas are always kept clean and safe.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Salary: $52,000 to $62,000 annually

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Hilton Jacksonville Mayo Clinic

Hotel with 252 Rooms

Ideally located on Mayo Clinic campus in Jacksonville, Florida, this 252 room Hilton Jacksonville Mayo Clinic Hotel, offers high-end hotel accommodation to further enhance patients’ experience when traveling to the campus for care. Guests will have access to amenities such as a fitness center, on-site restaurant with room service and an outdoor pool. The hotel will have 16,000 square feet of meeting space, including a main ballroom that can be divided into five spaces, a smaller ballroom that splits into two spaces and three additional meeting rooms, and 5,000 square feet of outdoor patio space. The hotel aims to provide a premier hospitality experience for those visiting the Mayo Clinic, making it a convenient and luxurious option for patients and their families.