Assistant General Manager - NEW HOTEL --Hilton May Clinic - Jacksonville, FL.
Hilton Jacksonville Mayo Clinic
Jacksonville, FL

Hilton Jacksonville Mayo Clinic

4745 Transformation Way

Jacksonville, FL 32224

Managed by Concord Hospitality Enterprises

252 Room Hotel
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

We are hiring an Assistant General Manager at our BRAND NEW Hotel, The Hilton Mayo Clinic - Jacksonville, FL.

This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. The incumbent will assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Role Responsibilities:

  • Ensures that all brand standards are being maintained in each area of the property.
  • Oversees the operation of all of the hotel property departments.
  • Maintains current licenses and permits as prescribed by local, state and federal agencies.
  • Provides a safe working environment in compliance with OSHA/MSDS.
  • Ensures compliance with all corporate accounting procedures.
  • Cover front desk shifts as needed.
  • Ensures each department has accurate and complete inventory and all supplies are maintained.
  • Assists and approves department managers scheduling against guest and hours/occupied room goals.
  • Assists team supervisors and managers with constructive coaching and counseling.
  • Motivates and empowers staff to solve guest issues.
  • Focused on guest satisfaction scores and strategies to improvements.
  • Provides excellent customer service by being readily available/approachable for all guests.
  • Ensures training and onboarding of all new team members are thorough and completed in a timely fashion.
  • Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas.

    Here are some reasons our associates like working for us:

    Benefits:

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

    Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    Salary Range: $93,282 - $116,603

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    Hilton Jacksonville Mayo Clinic

    252 Room Hotel

    Ideally located on Mayo Clinic campus in Jacksonville, Florida, this 252 room Hilton Jacksonville Mayo Clinic Hotel, offers high-end hotel accommodation to further enhance patients’ experience when traveling to the campus for care. Guests will have access to amenities such as a fitness center, on-site restaurant with room service and an outdoor pool. The hotel will have 16,000 square feet of meeting space, including a main ballroom that can be divided into five spaces, a smaller ballroom that splits into two spaces and three additional meeting rooms, and 5,000 square feet of outdoor patio space. The hotel aims to provide a premier hospitality experience for those visiting the Mayo Clinic, making it a convenient and luxurious option for patients and their families.