Regional Director Operations
Concord Hospitality Enterprises
Raleigh, NC
Raleigh, NC
Current Job Openings
Description
The Regional Director of Operations is responsible for the overall operations of multiple hotels in a designated region. In this role you will manage projects as directed by the VP of Operations, maintain operational and service standards, handle long-range planning, troubleshooting and team coaching/mentoring. Common Oaks Lodging is a division within Concord Hospitality Enterprises.
As a Concord Leader you will be responsible to:
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect and professionalism.
- Care for your team and their families.
Responsibilities:
- Assume the responsibilities of the training and development of new Resident General Managers.
- Conduct performance reviews, plans and actions for direct reports.
- Analyze financial information, guest satisfaction and associate satisfaction for trends, assist management team in implementing corrective plans and actions.
- Perform regular asset evaluations to ensure daily operations protect owner’s assets.
- Make sure long-range plans are in place at all hotels under directive.
- Investigate problems that arise in hotel operations.
- Prepare reports used to make management decisions, perform critical evaluations.
- Focus on upholding brand standards.
Benefits:
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --We are Concord!
”We support diversity and inclusion through our mission to be a “Great Place to Work for All."
Pay range: $96,081 - $108,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Concord Hospitality Enterprises
Management Company
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.