General Manager - Woodspring Suites
Concord Hospitality Enterprises
Raleigh, NC
Raleigh, NC
Current Job Openings
Description
Common Oaks Lodging, a division of Concord Hospitality, is expanding! We will be seeking experienced hotel leaders for our Woodspring Suites by Choice Hotels at various locations nationally. In this role, you will serve as a strategic leader for the overall property performance, driving operations and revenue, while reinforcing brand culture and delivering a strong guest and associate experience.
Key Responsibilities:
- Oversee day-to-day operations, ensuring coverage, cleanliness, and property standards.
- Analyze financial and operational performance data to drive results and decision-making. Ensure service programs are implemented and consistently executed to brand standards. Leverage market insights and property strengths to drive revenue through strategic selling and enhanced use of amenities.
- Consolidate period-end reports and analyze revenue management data to support performance and pricing decisions.
- Drive performance management, associate development, training delivery, and culture initiatives to support engagement and team performance.
- Provide real-time coaching and feedback to leaders and associates on service and operations.
- Deliver training to associates (i.e, Service So Memorable Quarterly Recharges).
- Reinforce Woodspring Suites and Concord culture with associates.
- Monitor guest satisfaction metrics (GSS) and drive continuous improvement.
- Manage labor and controllable costs to meet budget and profitability goals.
- Deliver performance updates to ownership and leadership, including reporting and business reviews.
We are looking for hotel leaders who have:
- 3+ years hotel management experience (extended stay preferred).
- Experience with Revenue Management and Choice Advantage PMS.
- Strong leadership, communication, and organizational skills.
- Proven ability to hire, develop, and lead teams.
- Performs effectively in fast-paced environments and under pressure.
Why Join Us?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Tuition assistance
- Extensive training and career development opportunities
This position is eligible for a performance-based bonus, contingent upon the successful attainment of established objectives and eligibility.
We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.
We are Concord!
Pay Range: $59,000 - $65,000
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Concord Hospitality Enterprises
Management Company
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.