Sheraton Grand Rapids Airport

5700 28th St SE

Grand Rapids, MI 49546

Telephone (616) 957-1770

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 320 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Compensation: $54,235 to $67,794 per year

Description

Concord Hospitality is seeking a detail-oriented and enthusiastic Event Manager to lead the planning and execution of exceptional events. This role is responsible for managing all aspects of events, ensuring seamless operations, and delivering an outstanding experience for clients and attendees.

As a Concord Leader you will be responsible to:

Inspire greatness in your team.

Encourage and support team members to reach their full potential.

Create a work environment that is a Great Place to Work for all.

Lead with integrity, transparency, respect, and professionalism.

Care for your team and their families.

Key Responsibilities:

Deliver exceptional customer service to both internal partners and external clients

Plan, coordinate, and execute all event details, including room blocks, function space, audio-visual needs, catering, and contracts

Communicate clearly and professionally with clients, vendors, and hotel teams to ensure all event needs are met

Maintain accurate records and documentation, including BEOs, event orders, group resumes, billing, and schedules

Manage pre-event, event-day, and post-event activities with a focus on detail, timeliness, and quality

Understand the hotel’s food & beverage offerings, function spaces, and presentation standards to optimize event experiences

Monitor and respond promptly to client requests, changes, or issues to ensure satisfaction

Collaborate with internal departments to maximize event success and guest satisfaction

Qualifications:

Proven experience in event planning, hospitality, or related fields

Strong organizational, time management, and communication skills

Ability to manage multiple priorities in a fast-paced environment

Detail-oriented with a focus on delivering high-quality results

Proactive, professional, and guest-focused

Benefits

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Sheraton Grand Rapids Airport

Hotel with 320 Rooms

Fully Renovated & Rebranded as Sheraton Grand Rapids Airport

Located within advantageous proximity to downtown Grand Rapids, and just moments from the Grand Rapids Airport, the “River –City has something for every guest; offering big-city amenities nestled in small-town charm. The Sheraton Grand Rapids –Airport Hotel creates and elegant, comfortable gathering environment with over 20,000 square feet of dynamic and flexible event space for meetings, conferences, weddings and social affairs. Wind down after a day of business or sightseeing with our ultra-comfortable Sheraton Signature Sleep Experience or an exhilarating workout in our modern fitness center or go for refreshing swim in our sparkling pool. We welcome Guest to join us at Solace our on property restaurant located on property. The Sheraton Grand Rapids –Airport is where thoughtful details and timeless service are seamlessly curated with a local touch of Midwestern culture and charm.