Claims Manager - - Raleigh, NC
Concord Hospitality Enterprises
Raleigh, NC
Raleigh, NC
Description
The Claims Manager mitigates exposure to risk through the formulation, development, and coordination of all claims-related activities, as well as resolving bona fide claims at the least possible cost through various risk transfer techniques. In this position you will ensure the proper and efficient handling of claims, gathering of data on claims for record keeping and loss forecasting purposes, and estimating the financial value of claims. This position Is responsible for post loss reduction techniques such as salvage, subrogation, and rehabilitation.
As a Concord Leader you will be responsible to:
Responsibilities:
- Manage General Liability, Property and Auto Claims with the hotels and the broker. Track, measure and report on all claims. Ensure claims are closed as quickly as possible.
- Work with attorneys to manage General Liability and third-party Employment Practices Liability lawsuits. Negotiate and communicate settlement between counsel and hotel owners.
- Identify and analyze areas of potential risks to the hotels. Recommend ways to control or reduce identified risk(s). Advise others on business or operational matters.
- Recognize subrogation opportunities and communicate related information to Claims Adjusters and Risk Management team.
- Gather risk-related information from internal and external resources, where necessary, for completion of claim processing
- Direct the design, analysis, and delivery of claim information to impact risk management behavior through performance metrics and benchmarking.
- Process certificates of insurance requests for franchisors, lenders, vendors, and other relevant third parties.
- Maintain databases and prepares required reports.
- Assist in the annual insurance renewal process and stewardship meetings.
- Manage and assist in procuring required Bonds or Letter of Credits and track renewals of Bonds and Letters of Credit.
Qualifications:
Experience in risk management claims is required.
Strong attention to detail with excellent organizational and multitasking abilities.
Demonstrated problem-solving skills and initiative in proposing solutions.
Ability to work effectively with legal counsel, insurance brokers, hotel leadership, and owners.
High level of professionalism, integrity, and confidentiality.
Familiarity with insurance claims management, subrogation, and risk mitigation.
Effective communication and negotiation skills.
Commitment to safety and security procedures.
Why Join Concord?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Extensive training and career development opportunities
We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.
Pay Range: $54,235.30 - $67,794.13
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Concord Hospitality Enterprises
Management Company
Careers and Hospitality Job Opportunities with Concord
Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.
Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.
Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.
Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.