Event Manager (Four Diamond, Premium Distinctive Renaissance Hotel)

Renaissance Milwaukee West
Milwaukee, WI

Description

Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a Marriott Premium Distinctive, AAA Four Diamond Hotel is seeking an energized and curious minded Event Manager to join our Sales and Marketing Team!

The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It’s that culture that has built the outstanding team and has made us the successful company we are today.

Here are some of the great benefits of working with us:

• Competitive Pay
• 3 Weeks Paid Time Off Annually - Begin Accruing Immediately!
• 7 Paid Holidays
• Same Day Pay Option
• Hotel and Travel Discounts Worldwide
• Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
• Flexible Spending Account
• Group life insurance (provided by the company)
• Short-term disability insurance (provided by the company)
• Voluntary supplemental life insurance and long-term disability insurance
• 401(k) with company contribution – free money!
• Exclusive discounts on concert tickets, theme park passes, rental cars, and more
• Verizon wireless discount
• Free parking in structure and easy access to public transportation
• Complimentary and deeply discounted food and beverage
• Deeply discounted dry cleaning services.
• Safety shoe discount
• Personal and professional developmental opportunities; classroom training, online training, and educational assistance program

Role Summary:

• Reporting to the Director of Sales and Marketing, manage, coordinate, and execute all details and aspects of events and groups turned over by the Sales Department. Effectively and efficiently convey all necessary information to ensure customer satisfaction.

Responsibilities:

• Provide the highest levels of customer service to internal partners and external clients at all times.
• Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details. Track, detail, and communicate particulars of each assigned event and group, including but not limited to room blocks, meeting space, special concessions, group history, cut-off and other key dates, contract clauses, group resumes, event orders, and billing details.
• Deliver a successful experience for the planner and attendees with the goal of garnering both repeat and referral business.
• Collaborate with entire hotel operations in a unified way; one that fosters teamwork and embodies a flexible, creative, and entrepreneurial spirit.
• Respond in a quick, timely, and professional manner to internal partners and external clients; deliver clear and concise communication representative of Concord and hotel brand.
• Demonstrate excellent time management, self-motivation, and proactive planning with a keen focus on detail.
• Gain comprehensive knowledge of hotel’s beverage and food products, pricing and presentation, function space, audio visual, and any other details related to event success.
• Learn and use digital sales systems and understand the hotel's revenue strategies (i.e., product pricing, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.
• Prepare for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
• Other duties as required.

Desired Skills and Experience:

• Event Manager, or comparable, experience in a full-service hotel preferred.
• Marriott experience a plus.
• Flexible availability (including nights and weekends) required.

Compensation:

• This position is an overtime eligible manager position. The starting hourly pay rate is $25.00, depending on experience.

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.