Director of Human Resources
Raleigh Marriott City Center
Raleigh, NC

Raleigh Marriott City Center

500 Fayetteville Street

Raleigh, NC 27601

Telephone (919) 833-1120

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 401 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $105,689 to $125,000 per year

Description

As the Human Resources Director at Concord Hospitality, you will serve as a strategic business partner to the General Manager and participate as a key member of the hotel’s Executive Committee. You will lead all HR functions to ensure a positive and compliant workplace culture, support staffing and talent development, and uphold Concord’s Associate First philosophy.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Responsibilities:

  • Develop and implement annual HR objectives in alignment with hotel and company goals.
  • Participate in the budget planning process, with a focus on staffing levels, benefit costs, productivity, and employee/labor relations.
  • Collaborate with hotel leaders to cultivate a positive, respectful, and inclusive work environment.
  • Provide guidance and enforcement of Concord’s personnel policies, corrective action procedures, and overall HR philosophy.
  • Serve as an approachable and trusted resource by maintaining an open-door policy and resolving associate concerns fairly and promptly.
  • Lead hotel recruitment and hiring strategies for all positions—exempt and non-exempt.
  • Develop, maintain, and coordinate hotel training programs focused on skills enhancement, leadership development, and compliance (e.g., anti-harassment/discrimination).
  • Oversee timely and accurate administration of performance appraisal processes.
  • Maintain the Human Resources Information System (HRIS) with accurate and legally compliant employee records.
  • Ensure the hotel is in compliance with all federal, state, and local employment laws.
  • Promote a culture of workplace safety and awareness throughout the hotel.
  • Conduct local wage and salary surveys as needed to stay competitive in the market.
  • Manage investigations and provide resolution of employee relations and labor matters, ensuring compliance with employment laws (e.g., Title VII, ADA, FMLA, FLSA, ADEA, etc.).

    Qualifications:

  • Previous experience in hotel or hospitality HR leadership strongly preferred.
  • Thorough knowledge of employment laws and HR best practices.
  • Exceptional interpersonal, communication, and conflict-resolution skills.
  • Ability to maintain confidentiality, exercise sound judgment, and lead with integrity.
  • Proficiency in Microsoft Office and HRIS systems.
  • Degree in Human Resources, Business Administration, or related field preferred.

    Benefits

    We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) program with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training & development opportunities
    • Career advancement within our growing portfolio

    Why Join Concord?

    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

    “We Are Concord!”

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Pay scale $105,689 - $118,500

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Raleigh Marriott City Center

    Hotel with 401 Rooms

    Upscale Hotel in Downtown Raleigh, NC

    Find a travel experience as unique as you at the Raleigh Marriott City Center, a contemporary convention center hotel in the heart of downtown Raleigh, North Carolina. Discover unparalleled luxury and convenience in our accommodations with our signature plush bedding, 55” Smart TVs, complimentary Wi-Fi, and modern workspaces. Start your mornings with a Starbucks® beverage and Danish, then stop by for a locally inspired Southern meal and cocktail at Rye Bar & Southern Kitchen for lunch or dinner. Enjoy a stroll to explore the area’s most popular attractions, top-tier businesses, and award-winning restaurants. Elevate your exercise routine in our 24/7 fitness center, featuring Peloton bikes. Host a business meeting or elegant social gathering in our event venues, complemented by cutting-edge technology, customized catering, and exceptional planning services. Whatever brings you to Raleigh, make your travel moments memorable at the Raleigh Marriott City Center, where you can expect Wonderful Hospitality. Always