Asst General Manager
Courtyard Akron Downtown
Akron, OH

Courtyard Akron Downtown

41 Furnace Street

Akron, OH 44308

Telephone (330) 252-9228

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 146 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Responsibilities:

  • Ensures that all brand standards are being maintained in each area of the property
  • Oversees the operation of all hotel property departments
  • Maintains current licenses and permits as prescribed by local, state, and federal agencies
  • Provides a safe working environment in compliance with OSHA/MSDS
  • Ensures compliance with all corporate accounting procedures
  • Covers front desk shifts as needed
  • Ensures each department has accurate and complete inventory and all supplies are maintained
  • Assists and approves department managers’ scheduling against guest and hours/occupied room goals
  • Assists team supervisors and managers with constructive coaching and counseling
  • Focused on guest satisfaction scores and strategies for improvement
  • Provides excellent customer service by being readily available/approachable for all guests
  • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

    Qualifications:

  • Minimum 3–5 years of hospitality management experience, preferably in a hotel environment
  • Strong leadership and team development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Proven track record in guest satisfaction and employee engagement
  • Knowledge of hotel operations, budgets, and financial reporting
  • Ability to work flexible hours, including nights, weekends, and holidays

    Benefits (Full-Time Associates Only)

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Courtyard Akron Downtown

    Hotel with 146 Rooms

    Relax in comfort at our Downtown Akron, OH hotel

    Whether for business or leisure, the Courtyard by Marriott® Downtown Akron hotel is an ideal choice for your next visit to Akron, Ohio. This top rated Trip Advisor hotel is ideally located in the revitalized northside district of downtown Akron near shopping, casual and fine dining and entertainment. In back of the hotel is the Cuyahoga Valley National Park and the front doors lead to the Akron Skyline. Some unique features the hotel offers include a 19 seat movie theater, oversized fitness center, a Speakeasy bar just off the lobby, loft suites that are 700 square feet and feature a fireplace, hardwood floors, brick walls and 1.5 bath. All the artwork in the hotel represents local business and attractions. We are located just 1 mile from Akron Children's Hospital, Akron General Cleveland Clinic and Summa. Group business and travelers here on project assignment will enjoy watch a movie or sporting event in the movie theater on the 200 inch screen!