Sheraton Imperial Hotel & Convention Center

4700 Emperor Blvd

Durham, NC 27703

Telephone (919) 941-5050

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 331 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Compensation: $19.00 to $21.60 per hour

Description

We are currently seeking an experienced and energetic individual to join our team as a Outlets Supervisor.

Responsibilities:

Direct the operational efforts and strategies of all food and beverage outlets.

Supervise restaurant and lounge associates.

Train, maintain and enforce all service standards using record, menus, and appropriate reference material.

Assist with scheduling, evaluating, and guiding associates.

Maintain open communication between management and staff; administer disciplinary actions when necessary.

Ensure associates have the tools and equipment needed to perform their jobs.

Take immediate action to resolve operational issues in the kitchen or restaurant.

Attend and participate in Lounge/Restaurant associate meetings and periodic training seminars.

Be on the floor during all meal periods and ensure adequate coverage.

Support food service operations across the hotel as needed.

Qualifications:

Previous supervisory experience in full-service restaurants required.

Knowledge of beverage cost controls and sequence of service.

Micros system experience preferred.

Strong communication and interpersonal skills.

Hands-on leadership style with a passion for hospitality.

Ability to work varied shifts, including nights, weekends, and holidays.

Benefits (Full-Time Associates Only):

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Sheraton Imperial Hotel & Convention Center

Hotel with 331 Rooms

Travel with ease to our renovated hotel near RDU airport

Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park welcomes you with an ideal location near RDU and amenities for a perfect stay in the North Carolina Triangle. Our fully renovated hotel is 4 miles from the Raleigh airport and offers complimentary airport transportation. Our current parking fee is $10.00/day. While on-property, enjoy breakfast and dinner at our Season’s Restaurant, or all-day dining and drinks at &More by Sheraton. Keep fit at the Fitness Connection and refresh in our seasonal outdoor pool. We are an easy commute to RTP businesses and near entertainment such as Boxyard RTP and TopGolf Durham. Bring your furry friends! We are a pet friendly Durham hotel. Planning an event? We welcome corporate meetings, social groups, and weddings in our 32,000 square ft Durham event venue. Hourly coworking space is available in our innovative studios. Finally, end your day in our deluxe guestrooms with wi-fi, desk, luxurious bedding, and Sheraton Signature Sleep Experience beds.