Asst General Manager
SpringHill Suites Pittsburgh Southside Works
Pittsburgh, PA

SpringHill Suites Pittsburgh Southside Works

2950 South Water Street

Pittsburgh, PA 15203

Telephone (412) 488-8003

Hotel with 115 Rooms
Managed By Concord Hospitality Enterprises

Compensation: $60,000 to $66,000 per year

Description

This dynamic Assistant General Manager will support all operational aspects, including guest and employee satisfaction, financial performance, sales, and revenue generation, ensuring a solid return on investment. Working alongside the General Manager, the Assistant GM will help implement property-wide strategies, brand service strategies, and initiatives to exceed guest expectations.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Responsibilities:

  • Ensures that all brand standards are being maintained in each area of the property
  • Oversees the operation of all hotel property departments
  • Maintains current licenses and permits as prescribed by local, state, and federal agencies
  • Provides a safe working environment in compliance with OSHA/MSDS
  • Ensures compliance with all corporate accounting procedures
  • Covers front desk shifts as needed
  • Ensures each department has accurate and complete inventory and all supplies are maintained
  • Assists and approves department managers’ scheduling against guest and hours/occupied room goals
  • Assists team supervisors and managers with constructive coaching and counseling
  • Focused on guest satisfaction scores and strategies for improvement
  • Provides excellent customer service by being readily available/approachable for all guests
  • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

    Qualifications:

  • Minimum 3–5 years of hospitality management experience, preferably in a hotel environment
  • Strong leadership and team development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Proven track record in guest satisfaction and employee engagement
  • Knowledge of hotel operations, budgets, and financial reporting
  • Ability to work flexible hours, including nights, weekends, and holidays

    Benefits (Full-Time Associates Only)

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • SpringHill Suites Pittsburgh Southside Works

    Hotel with 115 Rooms

    Modern all-suite hotel in Pittsburgh's historic Southside

    Travel in style at SpringHill Suites Pittsburgh Southside Works, an all-suite hotel that blends design and functionality with the modern amenities you need to stay refreshed during your stay in Pittsburgh. Our spacious suites offer plush bedding and flexible spaces perfect for working and relaxing. Take the stress out of travel with free Wi-Fi, an indoor pool, and a complimentary breakfast buffet. Our Market is open 24/7 for snacks and travel essentials. Located in Pittsburgh's historic Southside, there are over 100 restaurants, bars, and shops minutes away. Venture out to Oakland, one of the city's major cultural hubs, where you will find popular museums, notable architecture, gardens, and schools including the University of Pittsburgh and Carnegie Mellon University. Drive 10 minutes to downtown Pittsburgh for non-stop action with attractions like PPG Paints Arena, Duquesne Incline, and more. Whether you're in town on business or leisure, enjoy your stay at SpringHill Suites Pittsburgh Southside Works.