Raleigh Marriott City Center

500 Fayetteville Street

Raleigh, NC 27601

Telephone (919) 833-1120

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 401 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Description

We are seeking a motivated and customer-focused Starbucks Store Manager to lead our store team in delivering the exceptional Starbucks experience. In this role, you will oversee daily store operations, coach and mentor partners, and ensure a welcoming environment for our guests.

As a Concord Leader you will be responsible to:

Inspire greatness in your team.

Encourage and support team members to reach their full potential.

Create a work environment that is a Great Place to Work for all.

Lead with integrity, transparency, respect, and professionalism.

Care for your team and their families.

Key Responsibilities:

Lead and develop the store team, providing coaching, training, and performance feedback

Maintain high standards of customer service and ensure a positive guest experience

Oversee daily store operations including opening/closing procedures, cash handling, and inventory management

Monitor product quality and presentation, ensuring all beverages and food items meet Starbucks standards

Manage scheduling and labor to optimize productivity and meet financial targets

Build and maintain strong relationships with partners, fostering a positive, inclusive, and team-focused culture

Analyze sales trends and implement strategies to drive revenue and operational efficiency

Ensure compliance with all health, safety, and store policies

Qualifications:

Previous retail or food service management experience, preferably in a high-volume environment

Strong leadership, communication, and organizational skills

Passion for customer service and team development

Ability to work flexible hours, including weekends and holidays

Benefits

Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Raleigh Marriott City Center

Hotel with 401 Rooms

Upscale Hotel in Downtown Raleigh, NC

Find a travel experience as unique as you at the Raleigh Marriott City Center, a contemporary convention center hotel in the heart of downtown Raleigh, North Carolina. Discover unparalleled luxury and convenience in our accommodations with our signature plush bedding, 55” Smart TVs, complimentary Wi-Fi, and modern workspaces. Start your mornings with a Starbucks® beverage and Danish, then stop by for a locally inspired Southern meal and cocktail at Rye Bar & Southern Kitchen for lunch or dinner. Enjoy a stroll to explore the area’s most popular attractions, top-tier businesses, and award-winning restaurants. Elevate your exercise routine in our 24/7 fitness center, featuring Peloton bikes. Host a business meeting or elegant social gathering in our event venues, complemented by cutting-edge technology, customized catering, and exceptional planning services. Whatever brings you to Raleigh, make your travel moments memorable at the Raleigh Marriott City Center, where you can expect Wonderful Hospitality. Always