Outlets Supervisor: The Rocks Bar & Grill & The Marketplace (Atlanta Marriott Northwest)
Atlanta Marriott Northwest at Galleria
Atlanta, GA

Compensation: $20.00 to $24.00 per hour

Description

We are currently seeking an experienced and energetic professional to join our team as an Outlets Supervisor.

Open availability to work morning and night shifts, weekends, and holidays.

Applications submitted without a resume will not move forward.

Essential Responsibilities:

  • Support the daily operation of all food & beverage outlets.

  • Supervise
  • bartenders, servers, bussers, and banquet bartenders.

  • Train associates on service standards, guest engagement, food & beverage knowledge, sanitation, and proper service procedures.
  • Assist with scheduling, evaluating, and guiding associates.
  • Maintainopen communication between management and staff; administer disciplinary actions when necessary.
  • Ensure associates have the tools and equipment needed to perform their jobs.
  • Take immediate action to resolve guest service and operational issues, while working closely with the kitchen team when required.
  • Participate in weekly staff, sales, and food & beverage meetings, as well as monthly inventory.
  • Ensure food & beverage presentation, accuracy, and service quality meets brand standards.
  • Support front-of-house food & beverage operations across the hotel as needed.

    Qualifications:

  • Professional Outlets Supervisor must have a minimum of 1 year in a similar role.
  • Extensive knowledge in wine, beverages, and bartending proactices.
  • Micros system experience preferred.
  • Exceptional problem-solver, knowing how to troubleshoot, resolve situations efficiently, and the ability to shift priorities as needed.
  • Bringing a punctual/dependable work ethic, along with a warm, approachable demeanor.
  • Ability to work well under pressure and enjoy a fast-paced environment.

    Excellent communicator who values teamwork and collaboration.

    Physically able to stand, sit, walk for extended periods of time.

    Physically able to move, lift, carry, push, pull and place objects weighing less than or equal to 40 pounds without assistance.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    Why Join Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

    We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We support diversity and inclusion through our mission to be a Great Place to Work for All.

    Pay Rate: $20-$24 per hour

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Atlanta Marriott Northwest at Galleria

    Hotel with 400 Rooms

    Get more out of your getaway at our Cobb Galleria Hotel

    Breathtaking views, chic accommodations & an unprecedentedly convenient location are just a few reasons guests choose Atlanta Marriott Northwest at Galleria time & time again. As one of the best hotels in Marietta, GA, we put you minutes from exciting nightlife, boutique shopping & vibrant culture that Atlanta is known for. Designed with you in mind, the guest rooms at our Marriott hotel in Atlanta feature soft, pillow top mattresses, ergonomic workstations, high-speed Wi-Fi & premium Paul Mitchell bath products. Keep up your active lifestyle at one of the most modern SunTrust Park hotels with free weights & cardio machines at our state-of-the-art fitness center or cool off in our unique indoor/outdoor connecting pool. Or, catch the big game as our Marriott Atlanta hotel is the proffered hotel partner of the Atlanta Braves!