Renaissance Atlanta Midtown Hotel

866 W. Peachtree Street, NW

Atlanta, GA 30308

Telephone +1 678-412-2400

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 304 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Compensation: $16.75 to $17.50 per hour

Description

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

Assist guests efficiently, courteously, and professionally at all times

Maintain a high level of service and hospitality standards

Promptly address guest concerns and ensure satisfaction in a timely manner

Post guest charges, collect payments, and follow cash handling procedures

Handle guest mail and messages with respect to privacy and professionalism

Stay knowledgeable about the hotel brand, travel programs, and special offers

Communicate guest feedback effectively to departments and management

Respond quickly to calls, lobby visitors, and team members needing assistance

Maintain full knowledge of hotel safety and emergency procedures

Qualifications

High school diploma or equivalent preferred

Prior hospitality or customer service experience is a plus

Strong interpersonal and communication skills

Ability to multitask and remain professional in a fast-paced environment

Detail-oriented with strong organizational skills

Flexibility to work varied shifts, including evenings, weekends, and holidays

Benefits (Full-Time Associates Only)

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Wage scale of $16.75-$17.50 based on experience.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Renaissance Atlanta Midtown Hotel

Hotel with 304 Rooms

Indulge At Renaissance By Marriott Midtown Atlanta Hotel

Located in the heart of the re-energized Midtown neighborhood, the Renaissance Atlanta Midtown Hotel harmonizes seamlessly with the dynamic pulse of this thriving community. Immerse yourself in its vibrancy the moment you step into our lobby. Come discover the ideal hotel near Georgia Tech in addition to a wealth of nearby attractions, including Mercedes-Benz Stadium, State Farm Arena, Piedmont Park, Georgia Aquarium, and Fox Theatre. Host unforgettable meetings, wedding-related events, and social gatherings in over 13,500 square feet that pushes the limits on a traditional event experience.

Whether you spend your day hard at work or busy at play, finish the evening at our lively bar and restaurant with outdoor dining and rooftop vibes, Rowdy Tiger, or walk to local Atlanta restaurants. Retreat to our Atlanta hotel suites, featuring marble bathrooms, high-speed Wi-Fi, premium bedding, room service, pet-friendly hotel rooms, and expansive city views. Ultimate comfort awaits at the best Midtown Atlanta Hotel!