Front Desk Agent
Wyndham Grand Jupiter At Harbourside Place
Jupiter, FL

Wyndham Grand Jupiter At Harbourside Place

122 Soundings Ave

Jupiter, FL 33477

Telephone (561) 273-6600

Website www.wyndhamgrandjupiter.com

Managed by Concord Hospitality Enterprises

Hotel with 179 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $17.00 per hour

Description

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality standards
  • Promptly address guest concerns and ensure satisfaction in a timely manner
  • Post guest charges, collect payments, and follow cash handling procedures
  • Handle guest mail and messages with respect to privacy and professionalism
  • Stay knowledgeable about the hotel brand, travel programs, and special offers
  • Communicate guest feedback effectively to departments and management
  • Respond quickly to calls, lobby visitors, and team members needing assistance
  • Maintain full knowledge of hotel safety and emergency procedures

    • Qualifications

  • High school diploma or equivalent preferred
  • Prior hospitality or customer service working with OPERA Cloud experience is a plus
  • Strong interpersonal and communication skills
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

    • Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    • Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

    Our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Salary: $17/hour

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Wyndham Grand Jupiter At Harbourside Place

    Hotel with 179 Rooms

    YOUR WARM WEATHER DESTINATION ON THE INTRACOASTAL

    Embrace a restful approach to laidback luxury at Wyndham Grand Jupiter at Harbourside Place, where the best of Jupiter is at your fingertips. Indulge in upscale shopping, vibrant nightlife, and exquisite dining, or explore stunning beaches and world-class golf courses. Savor poolside delights and soak in the sunset over the scenic Intracoastal Waterway. Your memorable escape awaits.