Housekeeping Lead

Autograph Collection/Courtyard by Marriott Hotel
Calgary, AB, Canada

Description

OUR STORY

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

We are in search of a friendly and experienced Housekeeping Lead, responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

Key accountabilities include:

• Provide the highest quality of service to guests and associates at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean assigned rooms per day following the Housekeeping Guidelines within an eight-hour workday while maintaining established standards.
• Self-inspect rooms after cleaning.
• Communicate room status to hotel leaders through the day.
• Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Inspect room for maintenance needs and report on maintenance service requests.
• Log rooms cleaned on daily housekeeping report.
• Fold terry and linen while waiting for rooms.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
• Assist in the training of new associates as needed.

YOUR STORY

• An experienced professional with previous cleaning experience in a similar-sized hotel.
• Past experience in a Marriott-branded property.
• Someone with good communication skills, proficient in the English language.
• Someone with a positive attitude.
• Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.
• Able to work with a variety of chemicals and cleaning supplies.
• Understanding of WHMIS.
• Able to work a variety of shifts, including days, evenings, weekends and holidays as needed.
• Physically able to bend, lift, push, crouch, stand and walk for extended periods of time, as well as able to lift or carry up to 30 lbs.

Benefits of Working for Concord Hospitality

Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are proven achiever, looking for a culture-rich and award-winning company, and you are ready to lead an amazing brand in a great and thriving location…we may be the perfect fit!

Apply today!