Breakfast Attendant

Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown
Ottawa, ON, Canada

Description

As a Breakfast Attendant, you will play a key role in creating a warm, welcoming, and satisfying dining experience for our guests each morning. You will be responsible for setting up and maintaining the breakfast area while ensuring cleanliness, food safety, and friendly guest service.

Key Responsibilities

• Ensure restaurants are properly set and well-stocked for breakfast operations prior to opening
• Be knowledgeable of daily hotel operations and special events/functions
• Welcome guests & verify their information and breakfast plan
• Explain breakfast options/procedures & seat accordingly
• Interact with guests to ensure they are satisfied with their breakfast & hotel experiences
• Ensure tables are cleared, bussed, and turned over in a timely fashion to always maintain clean and professional image of the hotel and minimize wait times for guests to be seated
• Replenish self-serve beverage stations & remove dirty dishware
• Collaborate with Kitchen Team to ensure efficiency of breakfast operations and guest satisfaction
• Tidy & reset restaurant at the end of breakfast
• Assist with opening and closing tasks
• Complete cleaning duties
• Complete other restaurant duties as assigned

Benefits

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Discounted room rates at Concord-managed hotels
• Training & development opportunities
• Career advancement within our growing portfolio

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Qualifications

Customer Service

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)

Experience

• Required

  1 years:

  Customer Service