Housekeeping Manager
Courtyard by Marriott Pittsburgh University Center
Pittsburgh, PA

Courtyard by Marriott Pittsburgh University Center

100 Lytton Avenue

Pittsburgh, PA 15213

Telephone (412) 682-6200

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 253 Rooms
Managed By Concord Hospitality Enterprises
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Compensation: $60,000 to $65,000 per year

Description

Join our team at the Courtyard Marriott Pittsburgh University Center as our next Housekeeping Manager and play a key role in creating an exceptional guest experience. We are looking for a motivated, hands-on leader who takes pride in maintaining high standards, inspiring a team, and ensuring every guest room and public space reflects the quality and hospitality our hotel is known for. This is a great opportunity for someone who is organized, detail-oriented, and passionate about leading a team in a fast-paced hospitality environment.

Concord Hospitality is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
  • Oversee scheduling, staffing, and performance management for the department
  • Implement and maintain cleaning procedures, safety standards, and quality control measures
  • Coach and hold team members accountable while supporting their professional development
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency
  • Ensure compliance with property policies, brand standards, and regulatory requirements

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members
  • Proven ability to lead a team, drive results, and foster engagement
  • Professionalism, integrity, and pride in your work

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Qualifications

    Hotel Operations Experience

    Experience
    • Required

      3 years:

      Hotel Operations Experience

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Apply Now
    Save this job

    Courtyard by Marriott Pittsburgh University Center

    Hotel with 253 Rooms

    Stay, play and work, steps from Pittsburgh’s renowned universities and hospitals.

    Conveniently located on the University of Pittsburgh campus and within walking distance to UPMC and Carnegie Mellon University, our 100% non-smoking hotel makes the ideal home base when visiting Pittsburgh’s renowned hospitals and colleges, corporate offices, sports events, and cultural attractions.

    Unwind with plush bedding and modern conveniences including free WiFi, and make the most of your stay with our free area shuttle, heated indoor pool and fitness center, business center, and onsite restaurant and lounge.