Accounting Clerk-Renaissance Raleigh Hotel-$18.00 per hour
Renaissance Raleigh North Hills Hotel
Raleigh, NC

Renaissance Raleigh North Hills Hotel

4100 Main at North Hills Street

Raleigh, NC 27609

Telephone (919) 571-8773

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 229 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $18.00 per hour

Description

As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.

Responsibilities:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
  • Research and resolve guest billing disputes while ensuring excellent guest service.
  • Prepare and complete all month-end responsibilities, including reporting and handling late bills.
  • Post daily receivables from event contracts and reconcile totals to the General Ledger.
  • Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
  • Review final statements for accuracy; make corrections and mail contracts to clients promptly.
  • Prepare journal entries and maintain proper documentation.
  • Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail.

    Qualifications:

  • High school diploma or equivalent with knowledge of basic accounting principles.
  • Computer literate and proficient in current software programs.
  • Strong communication and interpersonal skills.
  • Excellent command of written and verbal English.
  • Solid mathematical and analytical abilities.
  • Prior experience in Accounts Receivable and Collections is a plus.

    Benefits

    We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    • Competitive wages

    • Medical, dental, and vision insurance

    • Life insurance and short/long-term disability options

    • 401(k) with company match

    • Tuition assistance

    • Discounted hotel room rates

    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

    “We Are Concord!”

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Qualifications

    Behaviors
    • Team Player: Works well as a member of a group (Preferred)
    • Functional Expert: Considered a thought leader on a subject (Preferred)
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
    Motivations
    • Preferred

      Job Security: Inspired to perform well by the knowledge that your job is safe

    • Preferred

      Goal Completion: Inspired to perform well by the completion of tasks

    • Preferred

      Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

    • Preferred

      Financial: Inspired to perform well by monetary reimbursement

    Skills
    • Analytical (Novice)

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Apply Now
    Save this job

    Renaissance Raleigh North Hills Hotel

    Hotel with 229 Rooms

    Our Hotel

    Our whimsical design ushers the inside/out and work/play concept into one beautifully chic, highly functional, truly Raleigh experience which mirrors its ideal location centered within Midtown and the bustling North Hills neighborhood. Our unique hotel has been completely transformed, including modernized guest rooms and suites, a total lobby transformation, rebranded restaurant, and renovated events space. Guest rooms feature amenities such as custom duvets and artful décor. Guests can unwind and enjoy a craft cocktail or house-aged whiskey in the lounge or grab a bite in our 41Hundred restaurant. The Renaissance Ballroom and conference rooms have been completely updated and can accommodate up to 600 people.