Assistant Housekeeping Manager - AC Lansing & Hyatt House
AC Hotel Lansing
Lansing, MI

Description

This exciting position is available due to an internal promotion!

Concord Hospitality is seeking an Assistant Housekeeping Manager to support and oversee the housekeeping, laundry, and houseperson teams, ensuring a clean, safe, and welcoming environment for guests. This role collaborates with the Front Desk and Maintenance Departments and requires a hands-on leader who can train, coach, and inspire the team while maintaining high standards of quality and efficiency.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Assist in leading housekeeping, laundry, and houseperson teams to achieve departmental goals
  • Ensure cleanliness, safety, and organization of guest rooms, public areas, and back-of-house spaces
  • Train, mentor, and hold team members accountable while supporting their professional development
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and a seamless guest experience
  • Monitor supplies, inventory, and departmental efficiency, implementing improvements as needed
  • Uphold property, brand, and regulatory standards in all operations

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills with guests, managers, and team members
  • Hands-on, proactive leadership style with the ability to coach and motivate a team
  • Professionalism, integrity, and pride in your work

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • AC Hotel Lansing

    Hotel with 156 Rooms

    Welcome To Ac Hotel Lansing University Area

    European Style in Lansing Michigan State University Area

    Step into modern design with a European vibe at the brand new AC Hotel Lansing, ideally located near Michigan State University (MSU) campus and just minutes to downtown Lansing and Eastwood Towne Center. Located within the Red Cedar development which includes restaurants, retail space, public park space and a connection to the Lansing River Trail. A refined design with an emphasis on technology brings 55" flat-screen Smart HDTV’s to each room and complimentary high-speed WiFi throughout. Our daily breakfasts at AC Kitchen will kick-start your morning with freshly baked croissants, artisan cured meats and assorted quiches. Maintain your healthy lifestyle in the heated Indoor Pool and the Fitness Center. We offer a Spanish twist with our breakfast and serve up tapas and expert local knowledge at our AC Lounge, featuring handcrafted cocktails and craft brews. Grab a glass of wine at Toscana steakhouse and market. Host your next successful meeting for up to 200 in our 3,796 sq ft of event and meeting space.