Food & Beverage General Manager - Multi-Outlet Operation - Raleigh, NC
Wren Rooftop
Raleigh, NC
Raleigh, NC
Current Job Openings
Description
Concord Hospitality is seeking an experienced and driven Food & Beverage General Manager to lead a successful team and ensure exceptional F&B operations.
As a Concord Leader you will be responsible to:
- Inspire greatness in your team.
- Encourage and support team members to reach their full potential.
- Create a work environment that is a Great Place to Work for all.
- Lead with integrity, transparency, respect, and professionalism.
- Care for your team and their families.
Key Responsibilities:
- Provide strategic and hands‑on leadership for all food and beverage operations.
- Drive exceptional guest experiences through thoughtful service standards, team engagement, and consistent execution across all departments.
- Lead, mentor, and develop a high‑performing management team, fostering a culture of accountability, professionalism, and hospitality excellence.
- Oversee financial performance, including budgeting, forecasting, cost controls, labor management, and revenue optimization.
- Collaborate with culinary leadership on menu development, beverage programming, and seasonal offerings that reflect modern Southern influences.
- Partner with hotel leadership, sales, and marketing teams to support group, banquet, and event business, ensuring seamless planning and execution.
- Establish and maintain operating procedures, service standards, and quality controls across all outlets.
- Ensure compliance with all health, safety, and regulatory requirements.
- Serve as a visible leader within the operation, engaging with guests, supporting peak service periods, and representing the brand with confidence and warmth.
Qualifications
- Minimum of 7–10 years of progressive food & beverage leadership experience, preferably within upscale hotels, lifestyle properties, or multi‑concept restaurant environments.
- Proven experience overseeing multiple outlets, including full‑service restaurants, bars, cafés, and banquet/event operations.
- Strong financial acumen with demonstrated success managing budgets, P&Ls, labor strategy, and cost controls.
- Track record of building, leading, and retaining high‑performing teams in fast‑paced hospitality environments.
- Passion for food, beverage, and service innovation, with a strong understanding of current dining and cocktail trends.
- Exceptional communication, organizational, and leadership skills.
- Ability to balance strategic vision with hands‑on operational leadership.
- Experience with rooftop venues, high‑volume operations, or destination dining concepts preferred.
Why Join Concord?
At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, vision, life, and disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Extensive training and career development opportunities
- This position is bonus eligible.
We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Salary Range: $96,801 - $120,101.43
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Wren Rooftop
Restaurant
Located in the heart of Raleigh in the Oberlin Hotel, Wren is an elevated rooftop restaurant and bar featuring Southern‑inspired cuisine, craft cocktails, and panoramic city views. It offers a coffee shop and café providing refined, all‑day service for both hotel guests and the local community. The lobby bar is designed as a vibrant social hub with polished, approachable hospitality. Our banquet and event spaces accommodate gatherings of 150+ guests, including social events, weddings, and corporate functions. We offer a rare opportunity to shape and lead a flagship hospitality experience that blends modern Southern charm, thoughtful design, and a diverse range of guest touchpoints—from morning coffee rituals to rooftop evenings and large‑scale celebrations.
