Sales Coordinator
AC Hotel Miami Dadeland
Miami, FL

AC Hotel Miami Dadeland

7695 N Kendall Drive

Miami, FL 33156

Telephone (305) 668-4490

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 177 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $19.00 to $21.00 per hour

Description

Sales Coordinators are vital to the success of our hotel, serving as the direct link between the front desk and the sales team. In this role, you will assist with incoming reservation calls for groups and meetings, support the sales team with contracts and room blocks, and ensure seamless communication across departments so our guests and corporate clients receive exactly what we promise. At Concord, we believe in promotion from within—many of our Sales Coordinators grow into Sales Managers and even future Directors of Sales!

Responsibilities:

  • Serve as one of the first points of contact for incoming sales calls; respond quickly and professionally to internal partners and external customers.
  • Assist with room blocks, reporting, client notifications, group resumes, event orders, billing details, and other administrative aspects of group and event bookings.
  • Support pre-event, main event, and post-event details by tracking, documenting, and communicating with clients and internal teams.
  • Gain knowledge of hotel food and beverage offerings, function space, audio-visual services, and other event-related details.
  • Learn and utilize digital sales systems (Fosse, CI/TY, Marsha) and understand hotel sales strategies to achieve team goals.
  • Participate in meetings, conference calls, reporting, and training sessions as required.
  • Collaborate with teammates in a unified, entrepreneurial way to achieve overall hotel success.
  • Take ownership of career development by pursuing training and growth opportunities.

    Qualifications:

  • Prior hospitality or sales support experience preferred.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal abilities.
  • Proficiency with digital sales systems or willingness to learn.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Team-oriented mindset with a proactive and professional approach.

    Benefits (Full-Time Associates Only):

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

    - Bonus Plan

    Why Join Concord?

    Our culture is built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN—which serve as the foundation of everything we do. At Concord, we provide a supportive environment where associates are valued, and our “Associate First” policy is a way of life.

    We recognize our associates for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and delivering the best customer service and quality accommodations in every market we serve.

    Qualifications

    Skills
    • Analytical (Intermediate)

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Save this job

    AC Hotel Miami Dadeland

    Hotel with 177 Rooms

    European style with a modern feel in Miami Dadeland

    AC Hotel Miami Dadeland offers modern accommodations with timeless European design. Perfectly located next to Dadeland Mall and walking distance to Dadeland South Metro Station. Downtown Dadeland is just a few minutes away and nearby attractions such as Fairchild Tropical Botanic Garden, Everglades, and University of Miami. Public spaces feature unique artwork, while guestrooms provide a modern oasis with wood look flooring, complimentary WiFi and 55' HDTV. Take a dip in the outdoor pool and grab a cocktail in the pool deck cocktail lounge featuring our signature AC gin and tonic. The AC Lounge is the place to unwind with carefully crafted cocktails and tapas style bites. If you are looking to hold a event or meeting, our 3,610 sq. ft. of venue space for up to 255 people offers flexible venues and an experienced event staff. Our unbeatable location lets you walk to Dadeland Mall for an lively day of shopping, dining and entertainment. We look forward to providing you excellent service!