Housekeeping Manager
Sheraton Imperial Hotel & Convention Center
Durham, NC

Sheraton Imperial Hotel & Convention Center

4700 Emperor Blvd

Durham, NC 27703

Telephone (919) 941-5050

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 331 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $57,921 to $72,402 per year

Description

Sheraton Imperial Hotel RTP is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

Key Responsibilities:

  • Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity
  • Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences
  • Oversee scheduling, staffing, and performance management for the department
  • Implement and maintain cleaning procedures, safety standards, and quality control measures
  • Coach and hold team members accountable while supporting their professional development
  • Monitor inventory, manage departmental supplies, and maintain operational efficiency
  • Ensure compliance with property policies, brand standards, and regulatory requirements

    Qualifications:

  • Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor
  • Strong attention to detail and commitment to quality
  • Excellent communication skills and ability to interact professionally with guests, managers, and team members
  • Proven ability to lead a team, drive results, and foster engagement
  • Professionalism, integrity, and pride in your work

    Why Join Concord?

    At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

  • Medical, dental, vision, life, and disability insurance
  • 401(k) with company match
  • Tuition assistance
  • Discounted hotel stays
  • Extensive training and career development opportunities

    Our culture is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, you can enjoy a workplace where you are valued, supported, and encouraged to grow.

    Inspire greatness in your team

    Encourage and support team members to reach their full potential

    Create a work environment that is a Great Place to Work for ALL

    Lead with integrity, transparency, respect, and professionalism

    Care for your team, and their families

    We are Concord!

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Save this job

    Sheraton Imperial Hotel & Convention Center

    Hotel with 331 Rooms


    Travel with ease to our renovated hotel near RDU airport

    Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park welcomes you with an ideal location near RDU and amenities for a perfect stay in the North Carolina Triangle. Our fully renovated hotel is 4 miles from the Raleigh airport and offers complimentary airport transportation. Our current parking fee is $10.00/day. While on-property, enjoy breakfast and dinner at our Season’s Restaurant, or all-day dining and drinks at &More by Sheraton. Keep fit at the Fitness Connection and refresh in our seasonal outdoor pool. We are an easy commute to RTP businesses and near entertainment such as Boxyard RTP and TopGolf Durham. Bring your furry friends! We are a pet friendly Durham hotel. Planning an event? We welcome corporate meetings, social groups, and weddings in our 32,000 square ft Durham event venue. Hourly coworking space is available in our innovative studios. Finally, end your day in our deluxe guestrooms with wi-fi, desk, luxurious bedding, and Sheraton Signature Sleep Experience beds.