Lounge Bartender
Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown
Ottawa, ON, Canada

Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown

361 Queen Street

Ottawa, ON K1R 0C7

Canada

Telephone (613) 234-6363

Website www.hilton.com

Managed by Concord Hospitality Enterprises

Hotel with 346 Rooms
Managed By Concord Hospitality Enterprises
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Description

We are hiring a Lounge Bartender!

We are seeking a charismatic and service-oriented Hotel Lounge Bartender to join our hospitality team. This role is perfect for someone who thrives in a fast-paced, guest-focused environment and has a passion for crafting exceptional beverages. As a key member of our lounge team, you will be responsible for delivering outstanding service, creating memorable guest experiences, and maintaining a vibrant and welcoming atmosphere.

Responsibilities:

  • Set up bar.
  • Break down bar, lock up liquor, and store fruit and juices properly.
  • Accept drink orders from guests/servers in proper calling order.
  • Make cocktails in accordance Beverage Standards using standard measuring equipment.
  • Follow all check handling procedures, including all credit card policies and procedures. No cash tabs.
  • Complete all opening and closing duties as listed on the checklist.
  • Check and replace glassware where needed.
  • Stock and replenish ice at all ice stations.
  • Clean floors in area of responsibility at the end of each shift.
  • Empty and steam-clean trashcans at the end of each shift or as necessary.
  • Be responsible for the inventory of the soda and juices and their rotation of stock.
  • Stock and replenish beer in bottles and kegs when necessary.
    • Serve food items correctly and promptly, following procedures for food from the expediter.
    • Maintain high standards of sanitation and safety at all times.
    • Provide proper service of beverages, liquor, and wine.
    • Ensure bar and assigned tables are properly bussed throughout the meal.
    • Follow correct procedures for clearing and resetting tables, including handling of china, glassware, and silverware.
    • Foster a collaborative and unified work environment that promotes teamwork.
    • Follow all safety and security policies; report any accidents, injuries, or unsafe working conditions immediately.
    • Upsell menu items to enhance guest experience and increase revenue opportunities.
    • Demonstrate knowledge of beverage pairing to assist guests in making informed choices.
    • Perform other duties within the scope of the position as assigned.

    Qualifications:

    • Previous bartending experience.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and handle multiple tasks.
    • Commitment to excellence in guest service and teamwork.
    • Must be able to stand and walk for extended periods throughout the shift.
    • Must be able to lift, carry, push, or pull up to 50 pounds as needed.
    • Flexibility to work various shifts including weekends and holidays.
    • Must possess a valid Smart Serve certificate

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

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    Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown

    Hotel with 346 Rooms

    The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with light rail transportation at the hotel’s front door for easy access too many points of interest including festival venues. The hotel features 173 extended-stay guest rooms under the Homewood Suites by Hilton banner and 171 units providing short-stay accommodations under the Hilton Garden Inn banner and a total of 4,500 square feet of conference space, a bar, restaurant, pool and fitness facility.