Banquet Manager
Renaissance Raleigh North Hills Hotel
Raleigh, NC

Description

We are hiring for an experience Banquet Manager!!

Salary: BASED UPON EXPERIENCE

We are looking for someone that have a passion to serve others! Our events at our hotel provide great exposure of our venue for receptions, meetings, trainings and even reunions. It’s our place to really shine so that the word of mouth will bring in additional business! To do this we have to have the right team in place where everyone is a team player focused on quality, service delivery, and timeliness.

As a Concord Leader,

You inspire greatness in your team.

  • Encourage and support team members to reach their full potential.
  • Create an environment that is a Great Place to Work for All!
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families!

Responsibilities:

  • Provide exceptional guest service to all customers.
  • Leads the team with motivation and direction and assures that all standards of quality are in place
  • Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
  • Participate in good communication with guests with questions regarding the menu.
  • Deliver food and beverages from staging areas to guests as needed to assist the team
  • Assist other servers during peak periods in delivering food and guest requests.
  • Can train others on serving plated, and reception style meal services (training provided)
  • Anticipate guest’s needs and monitor the guests dining experience to ensure satisfaction with food and service.
  • Respond promptly and courteously to any requests.
  • Oversee Setup, execution, and clean-up for an event.
  • Performs side work to prepare for upcoming events.
  • Assures all service areas are kept clean and safe at all times
  • Maintain a professional and personable appearance.
  • Benefits (Full Time Associates only)

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, company paid basic life insurance, company paid Short Term Disability, LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All."

    Qualifications

    Marriott CI/TY knowledge is a must

    Behaviors
    • Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
    • Leader: Inspires teammates to follow them (Preferred)
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
    Motivations
    • Preferred

      Peer Recognition: Inspired to perform well by the praise of coworkers

    • Preferred

      Job Security: Inspired to perform well by the knowledge that your job is safe

    • Preferred

      Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

    • Preferred

      Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

    • Preferred

      Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    Skills
    • Analytical (Novice)
    Experience
    • Required

      2 years:

      Marriott CI/TY knowledge is a must

    • Required

      Marriott Brand experience is a plus

    • Required

      2-3 years of Banquet, and or Event Management experience in hospitality.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Renaissance Raleigh North Hills Hotel

    Hotel with 229 Rooms

    Our Hotel

    Our whimsical design ushers the inside/out and work/play concept into one beautifully chic, highly functional, truly Raleigh experience which mirrors its ideal location centered within Midtown and the bustling North Hills neighborhood. Our unique hotel has been completely transformed, including modernized guest rooms and suites, a total lobby transformation, rebranded restaurant, and renovated events space. Guest rooms feature amenities such as custom duvets and artful décor. Guests can unwind and enjoy a craft cocktail or house-aged whiskey in the lounge or grab a bite in our 41Hundred restaurant. The Renaissance Ballroom and conference rooms have been completely updated and can accommodate up to 600 people.