Director of Revenue Strategy (Texas region)
Concord Hospitality Enterprises
Raleigh, NC

Concord Hospitality Enterprises

11410 Common Oaks Drive

Raleigh, NC 27614

Telephone (919) 455-2900

Website www.concordhotels.com

Management Company
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Description

We are hiring a Director of Revenue Strategy!

  • Participate via Goto Meeting in weekly Sales Strategy Meetings utilizing Concord and Brand Revenue Systems and Tools. Examples include One Yield, MRDW reports, MarRFP, Marsha, MarketVision, Hotelligence, OnQ R&I, Key Hotel Marketing Reports, etc… Challenged hotels will have a key focus throughout the day. Managing revenue by segment with key initiatives against each will be the cornerstone to consistent goal achievement.
  • Responsible for learning all brands within the Concord Portfolio and assisting in building a team that is cross trained on all systems.
  • Ensure that weekly group and transient pace reports are an active part of each hotel’s revenue process.
  • Maintain a strong understanding of the local economy and how national changes are affecting travel patterns. Airport properties to include monthly assessment of airport passenger traffic.
  • Monitor the analyst effectiveness in forecast accuracy and implement specific training where needed to achieve less than 5% variance to actual.
  • Execute displacement model for large programs, ie: 6 months or longer, to make sound decisions.
  • Conduct and document weekly 1x1 sessions with each member of the analyst team. Topics will alternate between focus hotels and analyst growth plans.
  • Ensure that active relationships exist between each point of the Sales, Revenue, and eCommerce triangle.
  • Mentor the team on effective package creation including partners in the community, value offerings, and seasonal demand generation.
  • Coordinate hotel performance reviews with each Regional Sales team to ensure global strategy and opportunities are aligned.
  • Assist Vice President of Revenue Strategy on linked learning with sales and eCommerce in regard to GDS recon and marketing tools and implementation in weekly strategy meetings accordingly.
  • Understand all current brand promotions to identify which ones would best fit the current hotel strategy objectives.
  • Monitor the various brands RFP Process to ensure timely participation and effective account execution relative to pricing, pattern, and production.
  • Maintain basic knowledge of PMS systems and reporting for all hotels that relate to revenue reporting in order to ensure accurate segment tracking, package setup and adjustment tracking.
  • Must be able to maintain positive and constructive relationships with Hotels Leaders, Regional Teams, Corporate staff, and all Brand Liaisons.
  • Provide the highest quality of service to the customer at all times.
  • Assist with the Marketing Plan relative to Revenue Management Statistics. Monitor action plans objectives relative to hotel defined strategy to meet financial objectives quarterly. Ensure that strategies are aligned with the needs of the hotel and demand trends in the market. Ensure the special events are updated regularly on the corporate (all hotel) Special Event Calendar.
  • Analysis of STR performance both weekly and monthly, with prepared documentation on core challenges for any hotel losing share as a trend.
  • Travel to hotel markets as necessary to better understand market positions of hotels and build solid relationships with hotel and market leaders
  • Assist with updating the Concord Home – Sales page and maintain proper records on the Concord Intranet site.
  • Attend any brand required training as well as other meetings requested by your supervisor.

    Benefits of Working for Concord Hospitality

    We offer competitive wages, a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

    “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

    Pay Range: $92,511 - $103,511

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Concord Hospitality Enterprises

    Management Company

    Careers and Hospitality Job Opportunities with Concord

    Concord Hospitality Enterprises Company is an award-winning hotel management and development company. Through the combined efforts of over 4,200 hard working and focused associates, Concord offers a unique blend of entrepreneurship, seasoned experience, innovation and technical excellence. These elements create a company equipped to produce above-standard returns, market sustainability and a partnership well worth investing in.

    Since Concord's inception in 1985, our success has been guided by our cornerstones: Quality, Integrity, Community, Profitability and Fun. These cornerstones are the indispensible and fundamental basis of our daily actions. Our commitment to these cornerstones has led us to be recognized as the respected hospitality company that we are.

    Concord is one of North America's largest hotel management and hotel development companies. Concord's passion for success has resulted in over twenty years of proven results as a hotel owner, manager, and developer of mid market and first class hotel properties. Concord's goal is to create value for its partners and associates by leveraging its operations, development, sales & marketing, technology, accounting, and management skills over its growing portfolio of first-class business hotels.

    Concord has experienced sustained growth of a remarkable 35% annually for three years in a row and with over half a billion in new hotel projects in the pipeline, that number is projected to increase noticeably. Additionally, Concord is expanding its portfolio through third party management contracts with leading brand partners such as Marriott, Hilton, Starwood, Choice and Intercontinental Hotels. These growth opportunities have presented themselves to Concord based on our strong relationships with investment partners.