Director of Food & Beverage
Courtyard by Marriott Pittsburgh University Center
Pittsburgh, PA

Courtyard by Marriott Pittsburgh University Center

100 Lytton Avenue

Pittsburgh, PA 15213

Telephone (412) 682-6200

Managed by Concord Hospitality Enterprises

Hotel with 253 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $63,000 to $77,000 per year

Description

The Courtyard by Marriott Pittsburgh University Center is seeking an experienced Director of Food & Beverage to lead our dynamic team. The ideal candidate will have extensive banquet and event execution experience, along with a strong background in hotel food and beverage operations. This role requires a hands-on leader with several years of hospitality experience, proven success in managing high-volume events, and a passion for delivering exceptional guest service.

If you’re a motivated hospitality professional ready to take the next step in your career, we’d love to hear from you!

As the Food & Beverage Director at Concord Hospitality, you will lead and oversee all F&B operations within the hotel, including restaurant outlets, banquet events, and in-room dining. This position is responsible for driving financial performance, delivering exceptional guest experiences, and fostering a high-performing team culture. You will collaborate with culinary and service teams to implement innovative concepts and maintain service excellence aligned with Concord's core values.

Responsibilities:

  • Develop short-term and long-term financial and operational plans that align with the hotel’s and Concord’s strategic goals.
  • Oversee all F&B outlets and banquet operations to ensure seamless execution and service excellence.
  • Maintain product and service quality standards by conducting evaluations, guest feedback analysis, and complaint investigations.
  • Design and implement revenue-generating programs that provide excellent value and guest satisfaction.
  • Empower and train team members to meet or exceed guest expectations through consistent service delivery.
  • Monitor food presentation and partner with Sous Chefs and kitchen staff to address any concerns or inconsistencies.
  • Ensure smooth execution of group bookings and banquet events using proper banquet service techniques.
  • Lead and motivate F&B associates using effective leadership practices and performance management.
  • Recruit, interview, onboard, and train qualified team members to meet service and performance standards.
  • Make strategic business decisions using reports, performance data, and operational insights.
  • Enforce all Concord and brand standard operating procedures (SOPs) and service protocols.
  • Oversee the creation and execution of marketing initiatives to promote F&B outlets and seasonal offerings.
  • Continuously develop and implement innovative programming to remain competitive in the local market.
  • Build relationships within the local community to enhance public relations and brand presence.

    Qualifications:

  • Proven experience in a leadership role within the food and beverage or hospitality industry.
  • Strong understanding of financials, food cost, labor cost, and revenue strategies.
  • Excellent communication and interpersonal skills with a hands-on leadership style.
  • Ability to lead by example and foster a team environment focused on guest satisfaction and operational excellence.
  • Experience managing both restaurant and banquet operations is preferred.
  • Strong organizational and problem-solving skills.

    Benefits

    We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    Medical, dental, and vision insurance

    Life insurance and short/long-term disability options

    401(k) program with company match

    Tuition assistance

    Discounted room rates at Concord-managed hotels

    Training & development opportunities

    Career advancement within our growing portfolio

    Why Join Concord?

    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

    “We Are Concord!”

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Qualifications

    Hotel food and beverage operations

    Behaviors
    • Thought Provoking: Capable of making others think deeply on a subject (Required)
    • Innovative: Consistently introduces new ideas and demonstrates original thinking (Required)
    • Functional Expert: Considered a thought leader on a subject (Required)
    • Leader: Inspires teammates to follow them (Required)
    • Enthusiastic: Shows intense and eager enjoyment and interest (Required)
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
    Motivations
    • Required

      Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

    • Required

      Self-Starter: Inspired to perform without outside help

    • Required

      Peer Recognition: Inspired to perform well by the praise of coworkers

    • Required

      Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

    • Required

      Goal Completion: Inspired to perform well by the completion of tasks

    • Required

      Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

    • Required

      Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    Skills
    • Analytical (Novice)
    Experience
    • Required

      5 years:

      Hotel food and beverage operations

    • Required

      5 years:

      Extensive Banquet and event execution experience

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    • Apply Now
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    Courtyard by Marriott Pittsburgh University Center

    Hotel with 253 Rooms

    Stay, play and work, steps from Pittsburgh’s renowned universities and hospitals.

    Conveniently located on the University of Pittsburgh campus and within walking distance to UPMC and Carnegie Mellon University, our 100% non-smoking hotel makes the ideal home base when visiting Pittsburgh’s renowned hospitals and colleges, corporate offices, sports events, and cultural attractions.

    Unwind with plush bedding and modern conveniences including free WiFi, and make the most of your stay with our free area shuttle, heated indoor pool and fitness center, business center, and onsite restaurant and lounge.