Sheraton Imperial Hotel & Convention Center

4700 Emperor Blvd

Durham, NC 27703

Telephone (919) 941-5050

Website www.sheratonrtp.com

Managed by Concord Hospitality Enterprises

Hotel with 331 Rooms

Managed By Concord Hospitality Enterprises

Current Job Openings

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Compensation: $57,921 to $72,402 per year

Description

Sheraton Imperial Hotel RTP is seeking a Housekeeping Manager to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This role collaborates closely with Front Desk and Maintenance departments and requires a hands-on leader who sets the standard for professionalism, attention to detail, and operational excellence.

Key Responsibilities:

Lead, train, and mentor housekeeping, laundry, and houseperson teams to achieve high standards of cleanliness and productivity

Collaborate with Front Desk and Maintenance to ensure smooth operations and exceptional guest experiences

Oversee scheduling, staffing, and performance management for the department

Implement and maintain cleaning procedures, safety standards, and quality control measures

Coach and hold team members accountable while supporting their professional development

Monitor inventory, manage departmental supplies, and maintain operational efficiency

Ensure compliance with property policies, brand standards, and regulatory requirements

Qualifications:

Leadership experience in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor

Strong attention to detail and commitment to quality

Excellent communication skills and ability to interact professionally with guests, managers, and team members

Proven ability to lead a team, drive results, and foster engagement

Professionalism, integrity, and pride in your work

Why Join Concord?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

Medical, dental, vision, life, and disability insurance

401(k) with company match

Tuition assistance

Discounted hotel stays

Extensive training and career development opportunities

Our culture is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, you can enjoy a workplace where you are valued, supported, and encouraged to grow.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Sheraton Imperial Hotel & Convention Center

Hotel with 331 Rooms

Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park offers guests all they need during visits to Raleigh-Durham, NC. Our recently renovated hotel sits only four miles from Raleigh-Durham International Airport (RDU). Take advantage of our free shuttle service and our hotel's complimentary parking. Visit UNC-Chapel Hill or one of the many companies in Research Triangle Park, all within easy reach. Start your day in Durham at Seasons restaurant, open Monday through Friday. Unwind beside our hotel's outdoor pool or recharge at Fitness Connection, which offers free access to our guests. If you're planning an event, our hotel in Raleigh-Durham, NC offers 32,000 square feet of meeting space, along with comprehensive event planning and catering services. Settle into a hotel room near the airport with free Wi-Fi, a flat-screen TV, complimentary bottled water and Sheraton Signature Sleep Experience beds. Redefine travel at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park.