Banquet Server - Little Rock, AR
Capital Hotel
Little Rock, AR

Description

We are hiring Banquet Servers!

Are you passionate about creating memorable guest experiences? We’re seeking enthusiastic and service-oriented individuals to join our Banquets team. Our hotel hosts a variety of events—from elegant receptions and corporate meetings to family reunions and training sessions—providing the perfect opportunity to showcase our venue and hospitality.

To ensure every event is a success, we rely on a dedicated team that values teamwork, attention to detail, and exceptional service. If you thrive in a fast-paced environment and enjoy working collaboratively, we’d love to meet you!

Key Responsibilities:

  • Deliver outstanding guest service throughout all phases of an event.
  • Greet guests warmly and respond to their needs with professionalism and care.
  • Communicate effectively with guests regarding menu offerings and service details.
  • Serve food and beverages promptly and accurately from staging areas.
  • Support fellow team members during peak service times.
  • Learn and execute buffet, plated, and reception-style service formats (training provided).
  • Anticipate guest needs and ensure satisfaction throughout the dining experience.
  • Assist with event setup, execution, and post-event breakdown and cleanup.
  • Complete side work and preparations for upcoming events.

Benefits:

We offer competitive wages and a supportive work environment. Full-time associates are eligible for a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • Life and disability coverage
  • 401(k) retirement plan options
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Ongoing training and career development opportunities

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Capital Hotel

Hotel with 94 Rooms

Our Story

“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”

These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.

The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.