Senior Sales Manager
Capital Hotel
Little Rock, AR
Little Rock, AR
Capital Hotel
111 W Markham Street
Little Rock, AR 72201
Telephone (501) 374-7474
Website capitalhotel.com
Managed by Concord Hospitality Enterprises
Compensation: $64,000 to $75,000 per year
Description
We are Hiring an OEM Senior Sales Manager
We are currently seeking a dynamic and results-driven OEM Senior Sales Manager to join our team at a Concord Hospitality property. This role is instrumental in driving the hotel’s success through strategic sales initiatives and exceptional client relationship management.
Position OverviewAs a Senior Sales Manager, you will be responsible for generating business through proactive sales efforts including direct sales, marketing, telemarketing, direct mail, and hotel tours. This is a highly active outside sales role, with 50%–80% of your time dedicated to sales calls. You will also serve as the primary contact for group events, marketing meetings, and corporate bookings, ensuring a seamless experience from inquiry to execution.
Key Responsibilities- Develop and maintain business through proactive and reactive sales strategies.
- Deliver outstanding customer service with prompt responses to inquiries and bookings.
- Demonstrate strong organizational skills, strategic planning, and pricing acumen to optimize departmental efficiency.
- Ensure thorough follow-up and communication with clients and internal departments.
- Represent the hotel professionally at industry events and networking opportunities.
- Collaborate with third-party booking platforms, revenue management teams, and local convention centers to maximize exposure and bookings for city-wide events.
- Consistently meet or exceed monthly revenue targets and sales activity goals.
- Accurately document all sales activities in Delphi or a comparable CRM system.
- Support hotel operations as needed, fostering a collaborative team environment.
- Minimum of 5 years of experience in sales, including at least 2 years in a hotel sales manager role.
- Degree in Hospitality Management or a related field preferred; equivalent experience will be considered.
- Proven track record of achieving sales and revenue goals.
- Strong communication, negotiation, and relationship-building skills.
- Familiarity with sales systems such as Delphi is preferred.
- Salary Range: $64,000-$75,000
We offer competitive wages and a comprehensive benefits package for full-time associates, including:
- Medical, dental, and vision insurance
- Life and disability coverage (short- and long-term)
- 401(k) retirement plan options
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Ongoing training, development, and career advancement opportunities
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Capital Hotel
Hotel with 94 Rooms
Our Story
“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”
These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.
The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.