Dinner In-Room Dining Server - Little Rock, AR

Capital Hotel
Little Rock, AR

Description

We are hiring a In-Room Dining Server!

Do you love making people smile? Thrive in a fast-paced environment? If so, we’d love to have you on our team!

As an In-Room Dining Server, you’ll play a key role in creating memorable guest experiences. You’ll deliver meals with professionalism and warmth, using formal greetings, explaining the dishes, and offering helpful information to enhance each guest’s stay. A passion for hospitality and attention to detail are essential. You’ll also be expected to follow all hotel safety and security policies and procedures.

• Deliver food and beverage orders to guest rooms, ensuring proper temperature and presentation.
• Assist in other food service areas as needed, including the main dining room, bistro, or outlets.
• Ensure all necessary utensils, dishware, and condiments are included with each order.
• Provide cheerful, knowledgeable service, explaining meal components and checking for guest satisfaction.
• Maintain thorough knowledge of menu items, plate presentation standards, and temperature controls.

• Remain calm and professional during high-volume periods or unusual events.
• Solve problems and make decisions to ensure 100% guest satisfaction.
• Monitor F&B operations and assist management in identifying and resolving guest concerns.
• Follow Concord and brand policies, including safety and security protocols.
• Keep workspaces clean and organized.
• Maintain regular and punctual attendance.
• Communicate clearly and pleasantly with guests, anticipating and responding to their needs.
• Be flexible and willing to assist in various kitchen and service tasks as needed.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.