Lead Barista - Starbucks

Raleigh Marriott City Center
Raleigh, NC

Description

This position is responsible for modeling our customer service commitment, delivering high-quality products, maintaining a safe and clean store and confidently running shifts that create the Starbucks experience for our baristas and customers.

Primary Duties and Responsibilities: includes but not limited to:

• Maintains outlet inventory/supplies as well as outlet cleanliness
• Performs point of sale (POS) functions including comps and voids
• Makes coffee and specialty drink items and fills food orders
• Assigns Baristas to daily stations

Secondary Duties and Responsibilities:

• Communicates inventory needs and maintenance problems to management
• Sets up stations and performs side work and opening/closing duties as directed by supervisor
• Receives, fills and delivers stock orders/requisitions
• Assists with certification of new baristas
• Complies with and maintains safety and sanitation standards

Minimum Education and Qualifications:

• High School Diploma or equivalent
• Experience in fast food or restaurant service with point of sale (POS) cash tendering knowledge

Competencies: Incumbent will master the following competencies while in this position:

• Excellent written and verbal communication skills
• Strong organizational and multi-tasking skills
• Thorough knowledge of point of sale system and cash handling accuracy
• Complete knowledge of outlet offerings and preparations
• Increased speed in processing guest orders

Training Requirements:

• Outlet-specific standard operating procedures
• Point of sale (POS) system
• Completes all Starbucks required training

Physical Demands and Work Environment:

• Must be able to lift up to 30 lbs.
• Must be able to bend and stand for the entire shift
• Must be able to work in a fast paced environment with frequent interruptions
• Must be able to work various shifts and flexible hours including weekends and holidays

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.