Group Sales Manager
Wyndham Grand Jupiter At Harbourside Place
Jupiter, FL

Compensation: $62,000 to $70,000 per year

Description

Key Responsibilities:

  • Always provide the highest levels of customer service to internal partners and external clients.
  • Focusing on Corporate and Incentive Travel groups
  • Staying up to date on market trends and happenings within the industry.
  • Responding in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communication that is reflective of the Wyndham Grand Jupiter.
  • Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
  • Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel. This may include prospecting for new leads in the area.
  • Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.
  • Be willing and able to attend customer functions as needed.
  • Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.
  • Gain knowledge of hotel’s food and beverage products, pricing, and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.
  • Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
  • Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.
  • Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
  • Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.
  • Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.
  • Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures.

    Qualifications:

    • Minimum of 3 years' experience as a Sales Manager in the hospitality industry.
    • Proven success leading, motivating, and managing high-performing sales teams.
    • Strong written and verbal communication skills.
    • Excellent organizational and problem-solving abilities.
    • Prior brand experience and market knowledge preferred.

    Why Concord?

    At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    • Medical, dental, vision, life, and disability insurance
    • 401(k) with company match
    • Tuition assistance
    • Discounted hotel stays
    • Extensive training and career development opportunities

    We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

    “We Are Concord!”

    We are an equal opportunity employer committed to diversity and inclusion.

    Salary: $62,000 - $70,000

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Wyndham Grand Jupiter At Harbourside Place

    Hotel with 179 Rooms

    YOUR WARM WEATHER DESTINATION ON THE INTRACOASTAL

    Embrace a restful approach to laidback luxury at Wyndham Grand Jupiter at Harbourside Place, where the best of Jupiter is at your fingertips. Indulge in upscale shopping, vibrant nightlife, and exquisite dining, or explore stunning beaches and world-class golf courses. Savor poolside delights and soak in the sunset over the scenic Intracoastal Waterway. Your memorable escape awaits.