Food & Beverage Administrative Coordinator

Autograph Collection/Courtyard by Marriott Hotel
Calgary, AB, Canada

Description

We are hiring an F&B Administrative Coordinator!

OUR STORY

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown our associates ensure that every guest experience is a masterpiece, blending impeccable service with whimsical intrigue. Our associates are focused on providing our guests with the best stay possible, to help them pursue their passions through travel.

Together we have two unique experiences, with one address, and one team of hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

We're seeking a highly organized and proactive Food & Beverage Administrative Coordinator to support our restaurant and banquet operations. The ideal candidate will play a key role in ensuring smooth day-to-day operations through coordinating vendor services, supporting department leadership, and maintaining essential tracking and scheduling systems.

Key accountabilities include:

Consistently deliver exceptional service to guests and associates, setting a positive example for everyone to follow.

Create & maintain departmental SOP’s and follow up with auditing procedures.

Assist the F&B leadership team with administrative duties including document prep, filing, on-property errands, daily/monthly revenue reporting and support during busy shifts.

Assist with taking reservation inquiries via phone, email or online platform.

Complete OpenTable Academy training and maintain up-to-date knowledge of the platform.

Manage reservations across outlets, optimize cover counts, and ensure clear guest notes to support service excellence.

Maintain accurate records of reservations, guest preferences, and event details.

Process invoices, purchase orders, and assist with financial document organization.

Support inventory tracking and ordering of F&B operational supplies.

Prepare reports, spreadsheets, and presentations for departmental needs.

Coordinate with other departments to ensure seamless guest experiences.

Assist with planning and support for events including weddings, corporate functions, and group dinners.

Help manage event logistics, menu confirmations, associate rosters, and setup coordination.

Enter weekly team schedules into Hotel Effectiveness software by the weekly deadline.

Prepare for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and the team goals.

Follow all safety and security policies and procedures, report accidents, injuries, and unsafe work conditions.

YOUR STORY

A minimum of one (1) year of food & beverage/restaurant experience, preferably in a hotel environment.

A post-secondary education in Hospitality or other related discipline.

Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, with a strong commitment to Safety.

Someone with excellent communication, organizational, and customer service skills.

Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.

An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently.

Excellent computer skills; proficient in the use of Microsoft Office (Word, Excel, PowerPoint).

Able to work well under pressure, multitask and enjoys a fast-paced environment.

Someone who is passionate about quality and professionalism.

Physically able to stand, sit, walk for extended periods of time.

Benefits of Working for Concord Hospitality

Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package. We offer training and development as well as career advancement opportunities. We thrive on reward and recognition and will provide you and your team ample opportunities to shine within the company as well as within the brand.

Working for Concord Hospitality

Concord Hospitality invests in our associates by providing training and development at all levels. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work-like harmony, diversity, and our commitment to provide the best customer service and quality accommodations possible, in every market we exist.

Our cornerstones: Quality, Integrity, Community, Profitability and FUN!

If you are a proven top performer, looking for a culture-rich and award-winning company, and you are ready to represent an amazing brand in a great and thriving location…we may be the perfect fit!

Apply today!