Bistro Server & Bartender

Courtyard by Marriott Pittsburgh University Center
Pittsburgh, PA

Description

Courtyard by Marriott Pittsburgh University Center

Our Bistro is looking for a Server / Bartender! Our Bistro serves made-to-order breakfast and lunch items, coffee and specialty drinks as well as light dinner and cocktails daily.

We are looking for:

Full Time Evening Bistro Attendant - that can serve and bartend

Part Time Morning/Afternoon Bistro Attendant - that can server and bartend.

Gratuity is received!

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Responsibilities:

Maintains a calm demeanor during periods of high volume or unusual events

Make decisions and solve problems in the interest of 100% guest satisfaction

Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems

Maintains a clean and organized workspace

Maintains regular and punctual attendance

Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Cashier experience and computer knowledge helpful.

Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.

Maintaining cleanliness of all appliances and counter space throughout the morning.

Must be personable and able to meet the public. Greet and welcome customers.

Cashier experience and computer knowledge helpful - Toast Systems helpful.

Resolve different types of complaints from customers or address them to the food and beverage manager.

Stock shelves, keep a note of stock that are about to finish.

Must be apt in handling money, currencies and coins.

Must have the ability to do repetitive work without any errors.

Must be able to maintain records regarding transactions on computers.

Must have basic computer awareness.

Must have excellent interpersonal and people skills.

Must deal with customers politely.

Must be dressed neatly.

Integrity, honesty and accountability in all dealings. Must be ready to work varied hours and weekends.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."