Lead Housekeeping Supervisor
Renaissance Raleigh North Hills Hotel
Raleigh, NC

Renaissance Raleigh North Hills Hotel

4100 Main at North Hills Street

Raleigh, NC 27609

Telephone (919) 571-8773

229 Room Hotel
Managed By Concord Hospitality Enterprises

Description

We are hiring an Assistant Housekeeper (Lead Supervisor)

As the Asst. Housekeeper you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.

Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
  • Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
  • You take pride in your work.
  • You like being in the driver’s seat and leading others to success
  • You are actively engaged and passionate about where you work
  • You work with professionalism and integrity.

    Here are some reasons our associates like working for us:

    Benefits:

    We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

    Why Concord?

    Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

    You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.

    If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

    Qualifications

    Minimum of 2-3 years of Housekeeping Supervisory experience

    Behaviors
    • Leader: Inspires teammates to follow them (Preferred)
    • Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)
    • Functional Expert: Considered a thought leader on a subject (Preferred)
    • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
    Motivations
    • Preferred

      Goal Completion: Inspired to perform well by the completion of tasks

    • Preferred

      Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

    • Preferred

      Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

    Experience
    • Preferred

      Minimum of 2-3 years of Housekeeping Supervisory experience

  • Renaissance Raleigh North Hills Hotel

    229 Room Hotel

    Our Hotel

    Our whimsical design ushers the inside/out and work/play concept into one beautifully chic, highly functional, truly Raleigh experience which mirrors its ideal location centered within Midtown and the bustling North Hills neighborhood. Our unique hotel has been completely transformed, including modernized guest rooms and suites, a total lobby transformation, rebranded restaurant, and renovated events space. Guest rooms feature amenities such as custom duvets and artful décor. Guests can unwind and enjoy a craft cocktail or house-aged whiskey in the lounge or grab a bite in our 41Hundred restaurant. The Renaissance Ballroom and conference rooms have been completely updated and can accommodate up to 600 people.