Sales Manager

Marriott Columbus OSU

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Description

As the OEM Sales Manager, you will:

Always provide the highest levels of customer service to internal partners and external clients.

Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.

Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel.

Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO’s, billing details, and other integral aspects of groups and events.

Be willing and able to attend customer functions as needed.

Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.

Gain knowledge of hotel’s food and beverage products, pricing, and presentation, and learn about the hotel’s function space, audio visual, and any other details related to event success.

Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.

Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.

Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

Carry out any reasonable requests made by Management and seek to comply with company’s policies and procedures.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Qualifications

CI/TY experience preferred

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Marriott Columbus OSU

240 Room Hotel

Marriott Columbus University Area

Experience the new Marriott Columbus University Area hotel, a luxury hotel that's perfect for both the business and leisure traveler. Ideally located within minutes of The Ohio State University, our OSU hotel is convenient to all the action and activities at Jerome Schottenstein Center, Ohio Stadium and the Ohio State University campus. Deluxe guest rooms seamlessly blend comfort and function with signature bedding and modern amenities. For the ultimate luxury, reserve the upgraded rooms and services of our exclusive signature M Club Lounge. Grab a bite at our stylish, Moda Restaurant and bar featuring Chef-crafted food focusing on fresh, gourmet options. Or, have our Fresh Bites delivered directly to your room, 24 hours a day. Our premier OSU hotel specializes in large groups, productive executive meetings, memorable sporting events and cherished social occasions. Book your accommodations today and enjoy amenity-filled guest rooms, superb dining, exemplary meeting facilities and our attentive service.

Residence Inn Columbus University Area

Experience our one of a kind Residence Inn by Marriott® Columbus University Area hotel near The Ohio State University. You’ll notice the distinguishing features of this gorgeous Residence Inn with its high-end finishes and artistic styling the moment you step into our new Columbus hotel. Enjoy our spacious, upscale suites with free Wi-Fi, fully equipped kitchens with stainless steel appliances and separate areas for living, working, dining and sleeping. Start your day with healthy and hearty selections at our complimentary breakfast buffet. If you are looking for more, enjoy a meal at the Moda Restaurant and Bar in our adjacent Marriott hotel. Don’t feel like leaving your room? Order from our Fresh Bites menu and we will deliver your meal to you. During downtime, our oversized Fitness Center provides extensive opportunity to keep fit while traveling or unwind in our indoor dipping pool.

https://www.marriott.com/hotels/travel/cmhrn-residence-inn-columbus-university-area/