Are you passionate about creating memorable experiences for guests? Do you thrive in dynamic environments where every event is an opportunity to excel? If so, we invite you to become a key player in our hotel as a Banquet Manager. Our events, ranging from receptions and meetings to trainings and reunions, offer the perfect stage for your talents. Your leadership will help our venue become the talk of the town, bringing in new business through word of mouth.

Responsibilities:

Exceptional Guest Service: Deliver outstanding service to all customers, ensuring their needs are met with a smile.
Leadership and Team Motivation: Inspire and direct your team to uphold the highest standards of quality and service.
Guest Relations: Welcome guests warmly and attend to their needs during events.
Effective Communication: Engage with guests about menu options and answer any questions they may have.
Supportive Teamwork: Assist in delivering food and beverages, especially during peak times.
Training and Development: Train team members on various service styles, with comprehensive training provided.
Proactive Service: Anticipate guest needs and monitor their dining experience to ensure satisfaction.
Prompt and Courteous Responses: Address guest requests swiftly and politely.
Event Management: Oversee the setup, execution, and cleanup of events.
Preparation and Cleanliness: Perform preparatory tasks for upcoming events and maintain a clean and safe service area.
Professional Appearance: Maintain a polished and personable appearance at all times.
Additional Duties: Take on other responsibilities as assigned to ensure smooth operations.

Benefits:

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

Medical, dental, and vision plans
Life insurance
Short-term and long-term disability options
401K options
Tuition assistance
Discounted room rates at Concord managed hotels
Training and development opportunities
Career advancement prospects

Why Concord?

At Concord Hospitality, we invest in our associates by providing robust training and development from intern to executive levels. Our “Associate First” culture fosters personal and professional growth. We value work-life balance, diversity, and a commitment to delivering exceptional customer service and quality accommodations.

Concord is built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly echo our national company cheer across North America: “We Are Concord!” We champion diversity and inclusion, striving to be a “Great Place to Work for All.”

Ready to bring your passion for service to our team? Apply now and let’s create unforgettable experiences together!

Qualifications

Event Execution

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Renaissance Columbus Westerville-Polaris Hotel

222 Room Hotel

Our Hotel

Whether you are traveling to Columbus for work or for fun, the new Renaissance Columbus Westerville-Polaris hotel is the ready to help visitors create lasting memories. Guests embrace total comfort in spacious rooms and suites, well-appointed with contemporary amenities and deluxe bedding. We invite our guests to recharge and reconnect with a specialty cocktail at our lounge and restaurant with sweeping views of our natural surroundings. Ideally located in Westerville which offers a Hometown feel, while still being just minutes from everything that Columbus has to offer. We offer a convenient location to Polaris Fashion Center, Easton Town Center, Downtown Columbus, Nationwide Arena and the Columbus Convention Center. We also offer a pool, high-speed wireless internet and an attentive staff, who can help guests plan their day around Westerville and Columbus.