Restaurant Outlets Manager
Capital Hotel
Little Rock, AR
Little Rock, AR
Capital Hotel
111 W Markham Street
Little Rock, AR 72201
Telephone (501) 374-7474
Website capitalhotel.com
Managed by Concord Hospitality Enterprises
Compensation: $59,658 to $70,000 per year
Description
The Restaurant Outlets Manager is a key Food & Beverage leader responsible for overseeing the day-to-day operations of the Capital Hotel’s restaurant outlets while creating an exceptional experience for both guests and associates.
This role provides hands-on leadership to the outlet teams, ensuring consistent service standards, effective staffing, strong communication, and smooth daily operations. The Manager plays an active role in recruiting, training, coaching, and developing associates and leaders while fostering a positive, professional, and guest-focused work environment.
In addition to leading operations, the Restaurant Outlets Manager helps drive the financial success of the Food & Beverage operation by monitoring labor and expenses, reviewing profit and loss performance, managing inventory, reducing waste, supporting sales initiatives, and working with vendors to maintain appropriate supplies and costs.
The ideal candidate is an engaged, visible leader who enjoys being part of the operation, building strong teams, solving problems, and connecting with guests. This position works closely with hotel leadership and other departments to ensure our outlets consistently deliver the high level of hospitality, service, and quality expected at the Capital Hotel.
Why Join Concord?
At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.
Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:
“We Are Concord!”
We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Capital Hotel
Hotel with 94 Rooms
Our Story
“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”
These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.
The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.