Housekeeper Room Care

Best Western Plus Coastline Inn
Wilmington, NC

Description

We are hiring Room Attendants (Housekeepers)!

As a Room Attendant, you are at the heart of the guest experience—delivering clean, comfortable spaces that make every stay feel welcoming.

Responsibilities:

• Clean and service assigned guest rooms to brand and productivity standards.

• Perform full cleaning (beds, bathrooms, dusting, vacuuming, restocking amenities).

• Inspect rooms for quality and report maintenance issues promptly.

• Maintain a clean, organized, and stocked linen cart and workspace.

• Update room status and complete required reports.

• Follow key control, safety, and lost-and-found procedures.

• Respond to guest needs and support team operations as needed.

Qualifications:

• Prior housekeeping or hospitality experience preferred.

• Strong attention to detail and time management skills.

• Ability to work independently and as part of a team.

• Physical ability to lift up to 40 lbs. and remain active throughout shift.

• Reliable, organized, and safety-focused.

• Basic communication and guest service skills.

• Must be available to work weekends and holidays.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages

• Medical/Dental/Vision plans insurance

• Life insurance with Short Term and Long-Term disability options

• 401k with Company Match

• Tuition assistance

• Discounted room rates at Concord managed hotels

• Training & development and career advancement opportunities. 

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. 

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Hourly rate $15

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.