Accounting Clerk
Hyatt Centric French Quarter New Orleans
New Orleans, LA

Hyatt Centric French Quarter New Orleans

800 Iberville Street

New Orleans, LA 70112

Telephone (504) 586-0800

Website frenchquarter.centric.hyatt.com

Managed by Concord Hospitality Enterprises

Hotel with 254 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Compensation: $18.00 to $20.00 per hour

Description

As an Accounting Clerk at Concord Hospitality, you will play an essential role in supporting our hotel’s financial operations by managing guest billing, resolving inquiries, preparing receivables, and assisting with month-end reporting. This position is key to ensuring both outstanding guest service and financial accuracy in our day-to-day operations.

Responsibilities:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Respond to guest inquiries, charge inquiries, and requests in a timely, friendly, and efficient manner.
  • Research and resolve guest billing disputes while ensuring excellent guest service.
  • Prepare and complete all month-end responsibilities, including reporting and handling late bills.
  • Post daily receivables from event contracts and reconcile totals to the General Ledger.
  • Coordinate and verify receiving tickets, purchase orders, and invoices for proper coding and approval.
  • Review final statements for accuracy; make corrections and mail contracts to clients promptly.
  • Prepare journal entries and maintain proper documentation.
  • Answer guest service calls, complete telephone request forms, and send folios via email, fax, or mail.

    Qualifications:

  • High school diploma or equivalent with knowledge of basic accounting principles.
  • Computer literate and proficient in current software programs.
  • Strong communication and interpersonal skills.
  • Excellent command of written and verbal English.
  • Solid mathematical and analytical abilities.
  • Prior experience in Accounts Receivable and Collections is a plus.

    Benefits

    We offer competitive wages and a comprehensive benefits package for full-time associates, including:

    • Competitive wages

    • Medical, dental, and vision insurance

    • Life insurance and short/long-term disability options

    • 401(k) with company match

    • Tuition assistance

    • Discounted hotel room rates

    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

    Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

    “We Are Concord!”

    We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Hyatt Centric French Quarter New Orleans

    Hotel with 254 Rooms

    Our Hotel

    When visitors explore New Orleans, starting out in the French Quarter is a necessity. With classic architecture, creative cuisine, and of course, the lively Bourbon Street scene, visitors will find the fun never ends during their stay in the heart of the action at Hyatt Centric French Quarter New Orleans.

    What Guests Love:
    • Fun in the French Quarter: Historic sights including Jackson Square and the French Market coupled with the exciting bars and live music spots on Bourbon Street
    • Residential-style rooms: 254 guestrooms and suites equipped with modern comforts
    • Classic New Orleans cuisine: Regional delicacies at Powdered Sugar and Gulf Coast seafood specialties at Red Fish Grill
    • Memorable meetings and events: Over 10,660 sq ft of indoor and outdoor meeting space, fit for all kinds of functions
    • Exploring with ease: Take the streetcar, ride the bus, or stroll down the historic streets of New Orleans