Restaurant General Manager - **New Restaurant** TEN TEN at One Washington Circle Tapestry by Hilton

One Washington Circle, Tapestry Collection by Hilton
Washington, DC

Supervises, guides, and trains all associates. (Both FOH & BOH)

Ensures that management/supervisors in are covering all hours of every shift to ensure constant supervision of front and

back of the house.

Schedules, evaluates and directs all food and beverage personnel.

Provides disciplinary action when, and if, necessary.

Provides associates with the necessary tools or equipment they need to perform their job.

Takes immediate action on problems that are encountered in the food and beverage departments.

Participate in Monthly departments meetings, Weekly staff meetings, Weekly food and beverage meetings, Monthly

inventories, and Leadership Team meetings.

Monitors, directs, and coordinates effective sanitation, cleanliness, and organization effort in operating areas; to include

maintenance and control of glassware, china, silver, linen use, and supplies.

Coordinates efforts to coincide with volumes in business generated by the Sales and Rooms Division. For example, group

commitments, full occupancy, etc.

Establishes, directs, and reviews liquor procedures to ensure adequate security, accountability, presentation, and service

performance.

Handles or assists with any guest related complaints, as well as coordinates the follow up on those complaints.

Knowledgeable and practices food and liquor federal, state, and local laws and regulations.

Produces approved budget and operates both established guidelines in regard to costs, expenses, sales, and profit for

food and beverage departments. Develops, institutes, and maintains control and procedure to ensure sameness.

Develops short term and Jong-term financial and operational plans for the restaurant, which support the overall objectives

of Concord Hospitality.

Monitors the performance of the restaurants through verification and analysis of customer satisfaction systems and

financial reports. Initiates corrective action.

Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints.

Initiates corrective action.

Implements and maintains sales/marketing programs

and more....

Equal Opportunity Employer

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