Dual Hotel Manager
AC Hotel Lansing
Lansing, MI

AC Hotel Lansing

3160 E. Michigan Avenue

Lansing, MI 48912

Telephone 1-517-337-7771

Website www.marriott.com

Managed by Concord Hospitality Enterprises

Hotel with 156 Rooms
Managed By Concord Hospitality Enterprises
Current Job Openings
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Description

Concord Hospitality is seeking a dynamic Dual Hotel Manager to lead a high-performing hotel team and ensure exceptional guest experiences, operational excellence, and financial success. This role serves as the liaison between the hotel brand, owners, and Concord, while representing the hotel in the community and driving results across all departments.

As a Concord Leader you will be responsible to:

  • Inspire greatness in your team.
  • Encourage and support team members to reach their full potential.
  • Create a work environment that is a Great Place to Work for all.
  • Lead with integrity, transparency, respect, and professionalism.
  • Care for your team and their families.

    Key Responsibilities:

  • Hire, mentor, and lead a winning hotel management and associate team
  • Support the sales and marketing team to maintain competitiveness in the market
  • Drive Guest Satisfaction Scores (GSS) and ensure consistent service excellence
  • Oversee hotel operations to achieve financial targets and operational goals
  • Maintain compliance with brand standards, budgets, and operational deadlines
  • Act as the hotel’s “face” in the community, networking with city officials and stakeholders
  • Facilitate brand training, meetings, and other operational initiatives

    Qualifications:

  • Prior General Manager experience required, Hyatt and Marriott experience strongly preferred
  • Proven experience leading hotel teams to outstanding results
  • Strong sales, networking, and relationship-building skills
  • Track record of driving guest satisfaction and operational performance
  • Hands-on leadership style with a focus on financial results
  • Comprehensive knowledge of hotel operations and best practices

    Benefits

    • Competitive wages
    • Medical, dental, and vision insurance
    • Life insurance and short/long-term disability options
    • 401(k) with company match
    • Tuition assistance
    • Discounted room rates at Concord-managed hotels
    • Training, development, and career advancement opportunities

    Why Join Concord?

    At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

    Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

    “We Are Concord!”

    Salary Range: $79k - $99k

    We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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    Save this job

    AC Hotel Lansing

    Hotel with 156 Rooms

    Welcome To Ac Hotel Lansing University Area

    European Style in Lansing Michigan State University Area

    Step into modern design with a European vibe at the brand new AC Hotel Lansing, ideally located near Michigan State University (MSU) campus and just minutes to downtown Lansing and Eastwood Towne Center. Located within the Red Cedar development which includes restaurants, retail space, public park space and a connection to the Lansing River Trail. A refined design with an emphasis on technology brings 55" flat-screen Smart HDTV’s to each room and complimentary high-speed WiFi throughout. Our daily breakfasts at AC Kitchen will kick-start your morning with freshly baked croissants, artisan cured meats and assorted quiches. Maintain your healthy lifestyle in the heated Indoor Pool and the Fitness Center. We offer a Spanish twist with our breakfast and serve up tapas and expert local knowledge at our AC Lounge, featuring handcrafted cocktails and craft brews. Grab a glass of wine at Toscana steakhouse and market. Host your next successful meeting for up to 200 in our 3,796 sq ft of event and meeting space.